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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 378,666 reviews

Customers were not compensated for their New American Funding reviews.

3.0 September 9, 2021

Review by Emmitt Hamer for Scott Sheedy

Completed transaction on September 9, 2021

give the best option for customer not for themselves and what they qualifly for not for fee. communicate better and often to inform customer what to expect and to see when . what , where is going on. the customer feel they are just a number and the business is not necessary for them because they think they need them to finish the deal. other company give better deal and more education about their product than new American funding do with them you have to dig into to something when it really not

3.0 September 9, 2021

Review by Bharat Rao for Delilah Sanchez

Completed transaction on September 9, 2021

This review is not specific to the loan officer but about my overall experience The good: - The initial application intake process was smooth and quick. - Appraisal was waived (for my re-finance that is) - which saved money & time - While the process took really long, they did give me a bit of (meaningful) credit in the end (reduced points) after I complained about the delay The not-so-good - Process took excruciatingly long and updates were hard to get. 3months to close a straightforward

3.0 September 9, 2021

Review by Anson Simque for Delilah Sanchez

Completed transaction on September 9, 2021

After the initial application/doc submittal stage, communication was basically non existent. I was initially given a 45 day timeline for closing, which turned into more than 60 days. I never received any progress updates except for the one time I requested one (sent two emails) and was simply told "everything is progressing as planned".

3.0 September 9, 2021

Review by Linda Smith for Tony Piccione

Completed transaction on September 9, 2021

We hate to compare consultants, however Paul Schepke our initial consultant was Awesome. Maybe this rating was because he communicated with us on the phone often and kept us abreast during the earlier part of the process. Now, don't misunderstand us, Tony was a true professional and moved us on through the final stages of the process.

3.0 September 9, 2021

Review by Rachel Tirak for Tony Piccione

Completed transaction on September 9, 2021

Tony was very quick to respond when we first started the process of buying our house. But after we signed his initial paperwork he would only respond to some of the questions in my emails to him and he told me he would schedule the revisit by the appraiser but never did. It was not until Serei started helping us that things started coming together. She was able to answer all my questions, always followed through on what she said she would do and was always very quick to respond.

3.0 September 9, 2021

Review by Michael Catalano for Tony Piccione

Completed transaction on September 9, 2021

I’m not sure the process of completing a home loan can be “memorable”. Overall, it was an acceptable experience. Communication could have been better at times when we had an issue with the appraisal but at the end of the day you met our closing deadline and thats really what matters.

3.0 September 9, 2021

Review by Sally Greathhouse for Tony Piccione

Completed transaction on September 9, 2021

Closed on time - communication was a little slow in the beginning but improved during the process This was my first experience with the company but I will be happy to recommend New American in the future

3.0 September 9, 2021

Review by Shayne Glavin for Diana Lombard

Completed transaction on September 9, 2021

Nothing to add

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