New American Funding Reviews
Review by Charity Finstad for Matt Allsopp
Completed transaction on November 8, 2020
My appraisal was scheduled after my close date by New American and I didn’t close on time. Once it was realized my agent, the selling agent and I tried to get ahold of New American for 7 days without a response. It was three days before close until I heard from them. There were extra fees on my part and a ton of rearranging. The first two weeks of communication after having an accepted offer was great but thereafter it was really awful. Will not use this lender again nor will recommend them.
Review by Jeffrey Beamguard for Anonymous Anonymous
Completed transaction on November 7, 2020
Took almost four months to close!! Poor communication.
Review by Margaret Arbeiter for Brian Fritz
Completed transaction on November 6, 2020
The only communication we received was last minute ASAP need to have items over email or text that could've been conveyed sooner. We felt continuously rushed and left out of the loop. We're not first time home buyers, but were often made to feel clueless.
Review by Kadine Birdsong for Ashley Kasperski
Completed transaction on November 5, 2020
She misinformed us which led to a delay in closing, the sellers were very close to walking away. You need to provide accurate information to borrowers and you need to follow-up if you say you're going to do something. Everytime I asked for information or for her to do something she never follows back up, I'm the one who has to call her after not hearing from her for a week. She is a nice person but nice alone doesn't cut it.
Review by Tyler Dunn for Katy Andrews
Completed transaction on November 2, 2020
Not interested.
Review by Andrea Bundy for Anonymous Anonymous
Completed transaction on November 2, 2020
Clearer and more frequent communication.
Review by Jamika Mckee for Shonta Clark
Completed transaction on November 1, 2020
I would have preferred more consistency in the lines of communication especially at the end of the transaction after everyone got paid.The seller didn't comply with the contract and all of the paperwork wasn't finalized according to my conversation with escrow, the realtor, and the lender Shonta. I am very disappointed on how they all conducted business and left me hanging in the end.
Review by Brent Perreault for Salvador Ortiz
Completed transaction on October 30, 2020
We didn't close on the scheduled date. There was never a reason given. We were quick to respond with documents within a few hours of every request. The damages of this unexpected delay included extra time with the Uhaul truck and finding a separate place to stay during a global pandemic. This appears to have largely been the fault of Qamille Cotton, the processor, but Salvador should have been checking up more than daily and should have known early on that there were delays and escalation needed
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