New American Funding Reviews
Review by Nina Kalu-Orji for Chris Drexler
Completed transaction on November 2, 2023
The process was fast, thorough, and secure.
Review by Pierce Williams for Robert Bachman
Completed transaction on November 2, 2023
There seemed to be some miscommunication between people in the office and some issue with the computer system kept sending me emails to sign paperwork that didn’t need to be signed.
Review by Aaron Fraser for Robert Bachman
Completed transaction on November 2, 2023
Closed the loan really fast
Review by Alexander L. Shponko for Robert Bachman
Completed transaction on November 2, 2023
.
Review by Dan Pruitt for Karen Chiu
Completed transaction on November 2, 2023
I am a first time home buyer. I understand that this team is very busy but I feel like I deserved more communication. There were very stressful times I had to endure alone. Things kept changing, documents had to keep being resent. I’m so glad they fought to get this done, but the process wasn’t good.
Review by Tiara Hill for Karen Chiu
Completed transaction on November 2, 2023
Easy process
Review by Chetali Jhamnani for Karen Chiu
Completed transaction on November 2, 2023
Something that could be improved is the efficiency and timeliness of communication between the loan team members and the clients. Timely communication could be improved because it really would’ve helped with getting any documents on time. Also, what would’ve helped was acquiring a list of compilation of documents needed at once if possible to try to limit clients having to shuffle back and forth to gather documents. Lastly, what could be improved is reaching out to clients about needed items instead of waiting for them to reach out to find out if you all have everything. Other than that, everything else went well.
Review by Marcus Kaye for Karen Chiu
Completed transaction on November 2, 2023
Karen helped break everything down for us to understand.
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