New American Funding Reviews
Review by Marci Huberty for Robin Ray
Completed transaction on December 29, 2020
There were so many individuals involved in the process and their roles weren’t clear to me. Though re-fi’s are an everyday process to you, it’simportant for you all to remember you are handling confidential financial information. Randomly a new person sends me a new email requesting info. It would be helpful to have that communicated at the beginning of the processes re: who will request info. Maybe I missed something but the # of people involved was surprising.
Review by Gurpreet Dhillon for Christopher Kim
Completed transaction on December 29, 2020
None
Review by Roosevelt Broadnax for Diana Rodriguez
Completed transaction on December 28, 2020
Have a great interest rate !!!
Review by Jeanine Rogers for Michael Scalzo
Completed transaction on December 28, 2020
I was not really involved in any of this process so I really cannot comment one way or the other.
Review by Eden Dawson for Kristina Grzywacz
Completed transaction on December 27, 2020
Not happy with how this loan was handled ,took too long , better follow up . I had previous loan and a refinance but this one just did not have the same experience , need better customer service. Customer should not to be blamed for misinformation . No unexpected expenses at closing . Must be informed before hand.
Review by Terry Leong for John Klarin
Completed transaction on December 26, 2020
Well, I felt I had to always chase him down for answers and questions. Don’t feel like he was proactive with my loan. When I asked questions, I would get answers in 48 hours or more. In the beginning he quoted me a loan that did not include a fee, but later stated he quoted me wrong and it would cost $1400. I agreed to pay that, but for that fee I would have expected better service. ALL my previous loans were free and got much better service.
Review by ROSALY QUINTERO for Stephen Moye
Completed transaction on December 25, 2020
THEY ACCOMPLISHED WHAT OTHER COMPANIES COULDN'T.
Review by Earle Oda for Glenn Hoch
Completed transaction on December 24, 2020
Better communication - reminders, followup, advance notice, explanations
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