New American Funding Reviews
Review by Chelsea S. Dishman for Matthew Ewald
Completed transaction on February 8, 2024
You guys can’t get my name right. It must have been wrong on 40 documents I signed for the loan. Sometimes it was my maiden name, sometimes it was a name you just got completely wrong. And this satisfaction survey? It was addressed to Chelsea S. I am Chelsea D. I am really really frustrated that you can’t get this right.
Review by Ann Brody for Linda Schimoler
Completed transaction on February 8, 2024
The process took far longer than I expected and I had to make frequent inquiries about the delays. The paperwork was about as bad as I expected, but on top of it all, the underwriters wanted me to create a larger revenue stream by making withdrawal s from my 401K that were unnecessary since my income is more than sufficient for my needs. I had to get my financial advisors involved at several points to negotiate terms. The closing was similarly confusing about who was to provide the info.
Review by Rajeshwar Pilly for Lina Sampat
Completed transaction on February 8, 2024
Can be better in communication.
Review by Mark R Elkins for Goran Barac
Completed transaction on February 8, 2024
I know you have been in your busiest season, so I understand, but the ball got dropped a number of times. It seems my mortgage got left at the bottom of the pile a few times.
Review by Kenneth R Christensen for Jeff Wilks
Completed transaction on February 8, 2024
There seem to be a lack in communication between Jeffrey Wilks and other people who work with him. Near the closing date a document that was needed for closing came late and then was needed that day. Kim would give us one closing date and Mr. Wilks didn't know about it and gave another date. The process took longer than expected. Mr. Wilks was knowledgeable and friendly though out the process.
Review by Jean P Sirois for Mark Chaffee
Completed transaction on February 6, 2024
Very little communication. Understand it’s an unusual time but extra communication is needed. Process through attorney to close and for payoff is slow as the payoff got to them immediately but has still not reached the bank 3 days later. Whole process could use more communication and speed especially during coronavirus. And this was a simple refinance pushed by the broker.
Review by Michael J. Leslie Jr. for David Winslett
Completed transaction on January 29, 2024
IF I WOULD OF GOT MY MONEY WHEN I WAS TOLD I WAS TO RECIVE IT...STILL HAVENT GOTTEN MY FUNDS LIKE I WAS SUPPOSED TOO
Review by Tokalema Nadege Bene Leoni for Nancy Rehse
Completed transaction on January 29, 2024
Almost, changed. Sammuel replying to emails 2 days later and returning my calls. Nancy on the other hand was on top of everything
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