New American Funding Reviews
Review by ALEXIS NYSTROM for Joel Hopkins
Completed transaction on September 1, 2018
Joel was great; the other staff assisting him, not as much. I voiced my concern to Joel about Wendy, and he said this had been an on going thing. I was assured she would not be a point of contact any longer and he gave me another person's contact info for while he was out of town. Unfortunately Wendy remained on as a primary part of my loan and her lack of communication almost prevented our closing on schedule. If it wasn't for Wendy and poor communication/ people skills I would give 5 stars.
Review by Candace Kelly for Rob Gillon
Completed transaction on August 29, 2018
Service was pretty cool
Review by Jana Herrell for Anonymous Anonymous
Completed transaction on August 24, 2018
I'm sure my work schedule and my availability probably dampened my experience, the on line course required didn't allow you to do what was asked, and a little more information about money needed at closing would have been nice but overall good experience and good service.
Review by Maria T Barba for Anonymous Anonymous
Completed transaction on August 23, 2018
Worked hard on getting my loan approved
Review by Bobby Cunningham for Anonymous Anonymous
Completed transaction on August 13, 2018
The original contact we had with Mitch was great. He had explained many things and told us what to expect. Unfortunately he left on vacation right when our home was up for appraisal as we were borrowing to upgrade the house. The manager who took over for him didn't know where to follow through and everything from there on was made much more difficult than it needed to be. Upon completion with the title company and Mitch's return everything finished on a good note.
Review by Anat Herzog for Anonymous Anonymous
Completed transaction on July 31, 2018
(1) documentation manufactured on our behalf without talking to us or asking (several letters given to notary for us to sign that we didn’t write and weren’t asked about) (2) team many times NOT on the same page and unaware of what each other are doing (3) Suprise charges/costs of loan not discussed with us and simply added to documents to sign as if we wouldn’t see it. Was able to explain charges when asked, but tried to add them without us noticing and without speaking to us! NOT OK!
Review by Nicholas Seward for David Hohe
Completed transaction on July 29, 2018
We got the house of our dreams with the help of Dave and staff!
Review by James Campbell for Anonymous Anonymous
Completed transaction on July 28, 2018
Unfortunately, there were many incidents of failed communication during the application process and on several occasions, the same information was requested and provided and there was an over abundant of useless of information requested that had little to nothing to do with the financing process. This could have been smoother and less painful with Michael's help. We wish he had provided the underlying reasons that some information was being asked or had better prepared us for what was coming.
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