New American Funding Reviews
Review by Eric Stolze for Melisa Jones
Completed transaction on November 12, 2024
We got the deal done and I'm grateful for your assistance with that
Review by Yoana Iyali Bustillos Bustillos for Kristin Olding
Completed transaction on November 11, 2024
Muchas gracias por tu apoyo y por tu comprensión, por tu entusiasmo y por las ganas de ayudar a qué las cosas se den en buen termino
Review by Keith Grassi for Ken Ostrander
Completed transaction on November 7, 2024
More and clearer communication!!
Review by Carolina A Ekonomo for Coddi Dean
Completed transaction on November 3, 2024
I prefer complete Online service. The service was mainly text and emails. I don't like to be on the phone and answer questions via phone- very old-fashion way to do business. I had a huge amount of papers to sign at the end - ridiculous. Papers I had already signed Online. The website was not fully utilized. I had to redo the work. I am definitely going back to Rocket Mortgage next time -completely Online-beginning to end. Adios.
Review by Mee Roe Lara for Scott Thomas
Completed transaction on October 30, 2024
If we'd had had valid information up front, things would have moved along smoothly and faster with less frustrations.
Review by Wayne Blow for Chris Morrow
Completed transaction on October 25, 2024
More communication
Review by Brian A. Schmidt for Ryan Shults
Completed transaction on October 24, 2024
Trying to get a hold of the load officers was a pain. And the constant need for extra paperwork and information, I feel, drug the process out a lot longer than it should have been. I understand the info was needed but I feel like most of the info requested should have been requested at the beginning of the process. Other than that, the loan process was fine. It just took longer than I thought it would.
Review by Megan C Tracy for Steve Krazl
Completed transaction on October 23, 2024
Seemed like everyone was on a different page with sending documents. Kept having to send them multiple times. Let them know that’s all we would have/ got from the bank and Schwab. Didn’t always keep in touch with my realtor when asked for documents. Felt like we were told to send/ get documents at the last minute. When we called one night for a question was rude on the phone. My fiance and coworker heard. Would of been nice to have a check off list for everything that he needed from us
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