New American Funding Reviews
Review by James Beggan for John Ruskin
Completed transaction on June 27, 2024
Cardinal Financial is incompetent; and, rather than helping me move them along, Mr. Ruskin kept making excuses for them.
Review by James Beggan for John Ruskin
Completed transaction on June 27, 2024
Cardinal Financial is incompetent; and, rather than helping me move them along, Mr. Ruskin kept making excuses for them.
Review by Tina Marie Laguerre for Art Aguilar
Completed transaction on June 17, 2024
I was not honored with the 3.99% interest promised. I had to fight for everything else to come to place and I'm still unsure how my mortgage come to a $260k to be financed. I'd appreciate if someone could explain to me.
Review by Sylvia Valencia for Matt Allsopp
Completed transaction on June 13, 2024
I don’t know who Julie smith is and never had communication with that person. I also never spoke to Matt Allsop. During the process I was changed agents 3 times, without asking me or notifying me. I would find out when I’d have to reach out about something. Finally, Berto Zepeda was the last person I was assigned and he was communicative. This experience would have been better if New American notified about all the agent swapping and kept better track of my documentation.
Review by SARAH JACKSON for Jess Wagoner
Completed transaction on June 10, 2024
I am happy with the program that was available to help with the down payment. Had there been better communication about this program and an exact amount we could qualify for with that programs help, the week we choose our design, we would have chosen more features for our new home. We were not called back in a timely manner that week with clear communication before signing off on the home design. All other calls and text made us feel like they were too busy for our business. Quality over quantity would be a good idea.
Review by Evan Von Waldner for Dakotah Kutz
Completed transaction on June 3, 2024
Most if not all of my ideas were shot down or overruled by Dakotah without an explanation from her side, or asking me why I was interested in the options I was presenting. Also when discussing buying down points, I asked Dakotah to hold off, but she continued to push and proceeded without asking for my confirmation. Now after she used all of our concessions without confirming the amount, we now have no additional funds the AC and sliding door replacements that the concessions were intended for. I did not feel like Dakotah was on my team, other than her prompt responses to my text or calls which was appreciated. If there wasn't a promotional offer to work with her, I would have used another lender. I will not be recommending NFM moving forward.
Review by Steven Dunn for Jason Jean
Completed transaction on May 15, 2024
Way too much miscommunication and confusion between movement team members
Review by Steven Dunn for Jason Jean
Completed transaction on May 15, 2024
Way too much miscommunication and confusion between movement team members