New American Funding Reviews
Review by Brian Christopher Lucas for David Rangel
Completed transaction on October 5, 2024
I was lied to during your process from the rep that gave the loan to David. I feel you all took advantage and gave me a crummy rate.
Review by Tyler Kellenberger for Matt Capehart
Completed transaction on October 2, 2024
If my broker would have communicated with my realtor better
Review by Alexander Leishman for Brandon Briese
Completed transaction on September 30, 2024
Service was okay.
Review by James Peter Castillo for Leonard Smith
Completed transaction on September 6, 2024
More communication. Even when it was recorded / finalized with the city, The sale agent wasn’t notified, when we went to pick up the keys. We showed up to get the keys and they said they didn’t get any notification that it’s been recorded. She had to call to confirm that it was completed. That is not a memorable experience.
Review by Dennis R Monnier for Rebecca Lindsey
Completed transaction on September 5, 2024
See previous reply.
Review by Ashley DeCapio for Jacob Fragoso
Completed transaction on August 26, 2024
Jacob was awesome in the beginning of the process. But it seemed once I had to switch the loan to a secondary home the experience changed. Less communication, transparency, urgency, etc. It was Bill who stepped up and went out of his way to ensure my travels and efforts were worth it until the finish line.
Review by Steven Richter for Tom Mattaini
Completed transaction on August 18, 2024
Better communication.
Review by Thomas Hicks for Alex Carriker
Completed transaction on August 16, 2024
There was a lack of communication...I had to make contact multiple times to find out how the process was going. I was told everything was going fine. Then I was told a few days before the original closing date that you weren't sure if we would be closing with Fanny mae or freddy mack or if the interest rate would go up or if we would have to get an appraisal and postpone the closing. I was told I would be contacted as soon as the answers known. Once again I had to initiate contact to get answers