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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 376,190 reviews

Customers were not compensated for their New American Funding reviews.

2.8 October 5, 2024

Review by Brian Christopher Lucas for David Rangel

Completed transaction on October 5, 2024

I was lied to during your process from the rep that gave the loan to David. I feel you all took advantage and gave me a crummy rate.

2.8 October 2, 2024

Review by Tyler Kellenberger for Matt Capehart

Completed transaction on October 2, 2024

If my broker would have communicated with my realtor better

2.8 September 30, 2024

Review by Alexander Leishman for Brandon Briese

Completed transaction on September 30, 2024

Service was okay.

2.8 September 6, 2024

Review by James Peter Castillo for Leonard Smith

Completed transaction on September 6, 2024

More communication. Even when it was recorded / finalized with the city, The sale agent wasn’t notified, when we went to pick up the keys. We showed up to get the keys and they said they didn’t get any notification that it’s been recorded. She had to call to confirm that it was completed. That is not a memorable experience.

2.8 September 5, 2024

Review by Dennis R Monnier for Rebecca Lindsey

Completed transaction on September 5, 2024

See previous reply.

2.8 August 26, 2024

Review by Ashley DeCapio for Jacob Fragoso

Completed transaction on August 26, 2024

Jacob was awesome in the beginning of the process. But it seemed once I had to switch the loan to a secondary home the experience changed. Less communication, transparency, urgency, etc. It was Bill who stepped up and went out of his way to ensure my travels and efforts were worth it until the finish line.

2.8 August 18, 2024

Review by Steven Richter for Tom Mattaini

Completed transaction on August 18, 2024

Better communication.

2.8 August 16, 2024

Review by Thomas Hicks for Alex Carriker

Completed transaction on August 16, 2024

There was a lack of communication...I had to make contact multiple times to find out how the process was going. I was told everything was going fine. Then I was told a few days before the original closing date that you weren't sure if we would be closing with Fanny mae or freddy mack or if the interest rate would go up or if we would have to get an appraisal and postpone the closing. I was told I would be contacted as soon as the answers known. Once again I had to initiate contact to get answers

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