New American Funding Reviews
Review by Paulette Lanier for Anonymous Anonymous
Completed transaction on August 19, 2021
Just being helpful
Review by Seth Goggin for Brandon Mathis
Completed transaction on August 19, 2021
I just wish that the documents that needed to be sent over was a better process and more organized but other than that aspect the experience was nice. Everyone that I worked with was friendly and felt like they were working hard to get my closing done as fast as possible.
Review by Harvey Blankfeld for Anonymous Anonymous
Completed transaction on August 19, 2021
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Review by Jeffrey Ford for Anonymous Anonymous
Completed transaction on August 19, 2021
It was a lot of information being withheld from me until later in the loan process. My interest rate was change with out letting me know after I was told it was locked in. I was not told that I needs 2 witnesses at the closing until the notary was on her way to my house.
Review by Troy Anderson for Matt Allsopp
Completed transaction on August 19, 2021
¯\_(?)_/¯
Review by Remington Agin for Jacob Hashem
Completed transaction on August 19, 2021
Jacob was great and consistently helpful from the beginning. However, our loan officer Jennifer consistently dropped the ball and was very unhelpful from the start. We had to push back our close date because of these issues and barely had any communication with her along the way to even get questions answered. I've used New American previously, but won't be doing so again after this experience.
Review by Liz Colter for Howard Wang
Completed transaction on August 18, 2021
Howard was fine to work with, my problem was with New American, someone dropped the ball with the appraisal and we had to postpone the closing 3 times this home went under contract May 31 and did not close until July 30.
Review by Pang Xiong for Noel Stiller
Completed transaction on August 18, 2021
Overall we got really great rates and the closing process extremely quick and easy. Noel was very responsive in the beginning and did what he could to move the process along. We did have some disconnects relating to important documents with the under writer and loan processor, this caused us to resend documents which impacted the rating, but isn't a direct rating against Noel as this was out of his control. Noel, was helpful, more frequent contact /check-ins would have helped the process.
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