New American Funding Reviews
Review by Sarah Parker for Anonymous Anonymous
Completed transaction on August 19, 2021
Communication was great at first, but towards the end of the home buying process we were not told ANYTHING. They need to work on their communication, especially for 1st time home buyers!!
Review by Jeremy Evatt for Anonymous Anonymous
Completed transaction on August 19, 2021
1st loan processor left during the process.
Review by Steven Greenberg for Anonymous Anonymous
Completed transaction on August 19, 2021
I had no problem whatsoever with Omar Bretado. My complaint is with New American Funding and their entire process, especially the length of time it took to get my loan approved. I ended up having to deal with three different people, the first of which initiated the process and then left the company, leaving me hanging with no one to turn to. Turnaround time with minor requests was inexcusable, often with five to six day gaps. In addition, I had to submit several documents numerous times.
Review by Brittany Reich for James Denton
Completed transaction on August 19, 2021
Better communication would of been great. James entering my income correctly to begin with. I hated the fact of not getting a clear to close until 2 or 3 days before closing. But i was told this is normal.
Review by Michael Gittelman for Anonymous Anonymous
Completed transaction on August 19, 2021
9 weeks to get refinance done. Got help up by some ridiculous things, like the fact that I registered a non-business domain name which expired 5 years ago. Communication was mediocre. You were always nice when I called, but could have kept me in the loop better after we hit the 4-5 week mark.
Review by Mohsen Parsa for Anonymous Anonymous
Completed transaction on August 19, 2021
Natalie is great at what she does. However, we felt that we were left in the dark most of the times and did not receive clear instructions or communications from her during the process. That said, she did return calls and responded to text messages relatively quickly. I'm likely to recommend Natalie to friends and family with a disclaimer that she may not have the best client support but she gets the job done.
Review by Lisa Castro for Anonymous Anonymous
Completed transaction on August 19, 2021
Everything was great a first but when we got to closing I didn’t fund on my disbursement date and the payoff amounts were incorrect even though I provided updated statements that showed the correct amounts. I then had to go to the creditors and try to explain to them that I want to pay my debts but the checks I had to pay them with were more than the debts. Other than that , the people I worked with were as nice as could be and I liked working with them.
Review by ISMAIL AKCAOGLU for Tom Sinak
Completed transaction on August 19, 2021
This was my first mortgage. An improvement for the communication will make it even better. He may solve several issues on his side but sharing will make the client more confident on the way and even possible to make any adjustment if needed. Also sticking on initial numbers or specifically informing if any big increases on the cost or monthly payments should be better. Thank you,
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