Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 378,811 reviews

Customers were not compensated for their New American Funding reviews.

3.3 May 13, 2025

Review by Robin Porter for Victoria Adkins

Completed transaction on May 13, 2025

People hard to get a hold of

3.3 May 9, 2025

Review by Brooke Lyerly for Tim Le

Completed transaction on May 9, 2025

Waiting until the last minute to balance HUDs and the loan officer not knowing when cash or gift funds etc are acceptable or not made my experience not so great. As far as getting a challenging person approved it was a fast process that i I appreciate

3.3 May 1, 2025

Review by Helen D Powell for Mike Hyman

Completed transaction on May 1, 2025

Just dealing with one person through the whole process would have been nice.

3.3 April 23, 2025

Review by Craig Sunder for Taylor Post

Completed transaction on April 23, 2025

Communication seemed to be a bit lacking in letting us know what was going on and then when something did need to take place it seemed like it was needed immediately . Overall working with the two agents was good but at times I had to initiate the conversation to find out details.

3.3 April 19, 2025

Review by Mike Mathews for Brad Strubel

Completed transaction on April 19, 2025

My experience started out good. Good working relationshipo. Good Communications. In the end it was unacceptable. I understand that underwriters can ask for things last minute. However, the level of communication totally dropped off at the end. HArd ot get return phone calls. No sense of urgency. The closer was not getting any response from the closing dept at NAF.

3.3 March 27, 2025

Review by James Keenan for Daniel Jackson

Completed transaction on March 27, 2025

Returning calls in the early afternoon eastern time. Getting updates around 1, 2 or 3PM in the afternoon is very difficult when I have buyers and title companies asking for updates at start of buisness.

3.3 March 25, 2025

Review by Carltin J Leppelman for Andrew Peters

Completed transaction on March 25, 2025

I had to ask for better communication from the loan officer because I would go multiple days with no responses and when I sent stuff I thought i I sent everything and then would find out 4 days later on a friday Friday they still needed more. Took almost a full month and a half to get all the information asked because was not clear on what was good and not good on the acceptance of my loan. I was pre approved really quickly but Getting actual approved was like pulling teeth.

3.3 March 18, 2025

Review by Susie Cahill for Jolie Thurston

Completed transaction on March 18, 2025

Jolie was fine. I felt the underwriting was glacially slow. We don't like to go to the very end and have that happen.

Smart Moves Start Here.Smart Moves Start Here.