New American Funding Reviews
Review by Angela Palmer for Alyssa Tavizon
Completed transaction on September 30, 2021
I'm sorry but I never had the chance to work with you directly, most/all interactions was with lower loan officers. Nothing bad to say here.....
Review by Michelle Rogers for Stan Kolakosky
Completed transaction on September 27, 2021
Stan was very helpful and quick helping us get a loan with our refi in Feb and recently. The issue was with the underwritter Toy on our recent refi. She did not seem to know exactly the procedures on our loan. I kept having to call and check on why certain things were being done. I'm an Asset Mgr for Fannie Mae and have been on the default REO side of the business for years. I understand the process. Our recent refi should have been very easy.
Review by Jon Thompson for Eric Glick
Completed transaction on September 25, 2021
It was a confusing process working with so many different people. Cari, Allen, Hannah, Jen, Eric. This was our 5 th time buying a home and by far the most frustrating experience. I had trouble logging into Qualia on several occasions. I could only get into it when a document was sent over but if I had to ask it to resend my password it said I didn't have an account. Then we got the final closing statement and wired money using that document. When we got to closing we were told that we owed approximately $270 more. Thankfully the day before closing the seller agreed to $350 in repair costs and we used that money to cover the additional mystery cost at claoing. We still think we are owed $270 but we let it drop just to be done with the whole thing.
Review by Amanda McDaniel-Auth for Addison Myers
Completed transaction on September 22, 2021
I'm glad we were able to get it done, but the process seemed to take a while to get going. I think there was some confusion on what was still needed from us because there wasn't a whole lot of communication in the beginning and then when things got going we had to resubmit everything again because it had been a few months and had to upload the documents from the most recent months.
Review by Joseph Renard for Nikea Reed
Completed transaction on September 21, 2021
Lack of communication with others. Nikea always called me back. But others did not communicate with her.
Review by Jacob Stauffer for Myra Tello
Completed transaction on September 21, 2021
More communication and updates, I had to reach out myself a lot.
Review by Rochele Heflin-Wiley for Jane Schatz
Completed transaction on September 21, 2021
We only received communication with Jane towards the end of our loan process, but she was instrumental in moving through an issue we occurred prior to closing. When we had questions and reached out to our Loan processor Brooke Povlsen there was a delay in a return response. Matt Vaughan is an asset to this team, he was very responsive and knowledgeable. He was a pleasure to work with and each interaction with him was professional and informative which alleviated stress and anxiety for us. KUDOS to Matt!!!
Review by Richard Torres for Juri Alburishdi
Completed transaction on September 20, 2021
Lack of communication at times. Wasn’t sure what was going on.
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