New American Funding Reviews
Review by Gale O'Neill for Dean Machikas
Completed transaction on November 18, 2023
There was continued communication thought-out the process
Review by Kent Archibald for Steve Wilson
Completed transaction on November 7, 2023
Steve stuck with us for the whole process.
Review by Claire Heumann for Corey White
Completed transaction on October 25, 2023
I felt this was just a numbered transaction. I provided what was needed, they put numbers in a computer. There was no advice on programs or grants to make improvements easier. There was nothing special about this transaction.
Review by Claire Heumann for Corey White
Completed transaction on October 25, 2023
I felt this was just a numbered transaction. I provided what was needed, they put numbers in a computer. There was no advice on programs or grants to make improvements easier. There was nothing special about this transaction.
Review by Tori Martin for David Watson
Completed transaction on October 5, 2023
Better communication
Review by Rachael M Hooker for John Giger
Completed transaction on September 18, 2023
Communication could have been better. I received more information from the loan processor.
Review by Rachel Powers for Amy Wulf
Completed transaction on August 31, 2023
Overall, the service experience ended well. I appreciate Laura reaching out to me and listening to my concerns about my experience with Amy and why it originally was a loss on my end. Laura understood my concerns and was able to remedy the situation very effectively. I appreciate her ability to see both sides and take ownership (as a leader within the company). I will definitely consider working with the USA Mortgage team in the future.
Review by Jaimie Lockwood for Cesar Luaices
Completed transaction on August 28, 2023
I would say overall we had a good experience, especially when dealing directly with you. You were very knowledgeable and a pleasure to talk to. I think where things started to get a little weird for us was after the handoff to the team and the type of updates we were getting. I'm still a little unclear as to where the final disclosure is, as well as why we needed to sign so many rounds. There was also a lot of silence and then a lot of urgency out of nowhere which was stressful.