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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 378,666 reviews

Customers were not compensated for their New American Funding reviews.

3.6 April 30, 2024

Review by KRISTINE KIELY for Greg Hart

Completed transaction on April 30, 2024

My issue was not for Greg Hart; he did try to help me. I only dealt with him a few weeks out of the 4 1/2 months. Brooklyn Carr was very responsive all the times I tried to reach her, and she was very helpful. Overall my experience was very frustrating as I felt the loan processor was not on top of my loan and I felt like I was constantly pushing her to get resolution.

3.6 February 7, 2024

Review by Leah Bowen for Richard Adams

Completed transaction on February 7, 2024

It was an okay experience.

3.6 November 1, 2023

Review by Crystal Davis for New Malcolm

Completed transaction on November 1, 2023

Better explanation

3.6 August 24, 2023

Review by Philip Campbell for Steven Baker

Completed transaction on August 24, 2023

Baker was ok, his support staff were weak and uninformed most of the time. Baker extended a loan commitment due to the builder's failure to complete construction on time which was a benefit and much appreciated. If not for his support staff I would have rated Baker higher.

3.6 September 15, 2020

Review by Augusto Salazar for Anonymous Anonymous

Completed transaction on September 15, 2020

Ross was very patient and determined that's wihat made my experience excellent!!!

3.5 June 24, 2025

Review by Amanda Vela for Crystal Allen

Completed transaction on June 24, 2025

I enjoyed working with NAF. I would have appreciated better communication. Crystal was hard to get in contact with. I was asked multiple times for the same information , by different people, (who were all cc'd in the email) within the same email thread. It made me question if I even had a file. And if I did, it needed to be better organized. It was extremely frustrating. Crystal is very good at her job and is well informed. I just wish she was easier to get a hold of and that the people working for the company were more organized

3.5 June 18, 2025

Review by August C Sigur for Luis Yero

Completed transaction on June 18, 2025

Although this loan processed and funds were paid out, it seemed like this loan with its various steps, took far too long to materialize into a fully realized payout. Wether due to administrative, verification or processing delays, this loan "seemed" to take much longer to come to fruition than other loans with this company. I may look elsewhere for another loan of this type in the future.

3.5 June 16, 2025

Review by Gary Christoffersen for Dan Keller

Completed transaction on June 16, 2025

Better communication with me vis phone or text. I'm not very good with email

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