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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 374,652 reviews

Customers were not compensated for their New American Funding reviews.

2.7 September 9, 2021

Review by Ramon Perez for Patrick Alberson

Completed transaction on September 9, 2021

appraisal company used by American funding sucks!!! and simply had a sellers to close amount due at the end could not get anybody able to explain where it came from or what it was due for!

2.7 September 9, 2021

Review by Karli Aguirre for Pouyan Narani

Completed transaction on September 9, 2021

Pouyan was great for the most part, there were a few communication errors but we were able to work past them. I think our main issue was the underwriter and processor that this company uses. Their communication and professionalism was horrible. We had a terrible experience. It was extremely hard to get a hold of them other then through email and sometimes not hear back for days. Pouyan made himself available & was fighting for our loan the best he could but his team made everything difficult.

2.7 September 9, 2021

Review by Bethany Justice for Monique Sanchez

Completed transaction on September 9, 2021

Encouraging us to refinance was a speedy process, but once we had decided to refinance, the process took especially long. We began sending in our required documents in June. We sent in additional documents in July, and by the time August came, we were still sending in more documents that they failed to ask of us at the beginning of this whole process. It was quite frustrating to be told that we are so close to closing, then get emails saying, "Oh by the way, could you send this also?"

2.7 September 9, 2021

Review by Rebecca Crelley for Monet Pasillas

Completed transaction on September 9, 2021

Your office should set up a system with red flags for any potential Alaskan mortgagee. It caused so many problems with our licensee, us and other professionals BECAUSE our systems are different than yours in California.

2.7 September 9, 2021

Review by Cassie Cornell for Monet Pasillas

Completed transaction on September 9, 2021

Need to call and explain what is happening through the loan. If price rises, rate changes, extra charges, any change instead of just emailing the paper with zero explanation. Also return phone calls.

2.7 September 9, 2021

Review by Allen Cesany for Monet Pasillas

Completed transaction on September 9, 2021

This closing went on way too long as interest rates went up causing me to pay thousands of dollars more in points!!! Even though I had a rate lock in. Many weeks of no communication.

2.7 September 9, 2021

Review by Rodney Jones for Monet Pasillas

Completed transaction on September 9, 2021

Full disclosure of all fees , better communication . Poor girl was extremely busy with a heavy case load .

2.7 September 9, 2021

Review by Katrina Eggert for Monet Pasillas

Completed transaction on September 9, 2021

It took over two months for the refi. One of the months I didn't hear from anyone. It wasn't until I reached out that the ball got to the rolling.

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