New American Funding Reviews
Review by Ramon Perez for Patrick Alberson
Completed transaction on September 9, 2021
appraisal company used by American funding sucks!!! and simply had a sellers to close amount due at the end could not get anybody able to explain where it came from or what it was due for!
Review by Karli Aguirre for Pouyan Narani
Completed transaction on September 9, 2021
Pouyan was great for the most part, there were a few communication errors but we were able to work past them. I think our main issue was the underwriter and processor that this company uses. Their communication and professionalism was horrible. We had a terrible experience. It was extremely hard to get a hold of them other then through email and sometimes not hear back for days. Pouyan made himself available & was fighting for our loan the best he could but his team made everything difficult.
Review by Bethany Justice for Monique Sanchez
Completed transaction on September 9, 2021
Encouraging us to refinance was a speedy process, but once we had decided to refinance, the process took especially long. We began sending in our required documents in June. We sent in additional documents in July, and by the time August came, we were still sending in more documents that they failed to ask of us at the beginning of this whole process. It was quite frustrating to be told that we are so close to closing, then get emails saying, "Oh by the way, could you send this also?"
Review by Rebecca Crelley for Monet Pasillas
Completed transaction on September 9, 2021
Your office should set up a system with red flags for any potential Alaskan mortgagee. It caused so many problems with our licensee, us and other professionals BECAUSE our systems are different than yours in California.
Review by Cassie Cornell for Monet Pasillas
Completed transaction on September 9, 2021
Need to call and explain what is happening through the loan. If price rises, rate changes, extra charges, any change instead of just emailing the paper with zero explanation. Also return phone calls.
Review by Allen Cesany for Monet Pasillas
Completed transaction on September 9, 2021
This closing went on way too long as interest rates went up causing me to pay thousands of dollars more in points!!! Even though I had a rate lock in. Many weeks of no communication.
Review by Rodney Jones for Monet Pasillas
Completed transaction on September 9, 2021
Full disclosure of all fees , better communication . Poor girl was extremely busy with a heavy case load .
Review by Katrina Eggert for Monet Pasillas
Completed transaction on September 9, 2021
It took over two months for the refi. One of the months I didn't hear from anyone. It wasn't until I reached out that the ball got to the rolling.