New American Funding Reviews
Review by Lee Powell for Anonymous Anonymous
Completed transaction on January 1, 2018
Jenny was a total professional from start to finish. She provided weekly updates and returned calls in a timely manner. New American Funding is so fortunate to have an employee like Jenny. She made the entire process so user friendly and I wish her all the best. When I decide to invest in another piece of property, New American Funding is the company I will contact. Thanks Jenny for everything.
Review by Charles Mcnairy for Anonymous Anonymous
Completed transaction on December 31, 2017
Satisfied with overall results but overall methods and lack of communication could have been better. She was never available by phone. Repeat information requested via email resulting in confusion and duplicate work. Provided and called our home phone multiple even though we repeatedly expressed it was not the best way to contact us. This resulted in more than one missed deadline with the appraiser.
Review by Lamar Glover for Anonymous Anonymous
Completed transaction on December 28, 2017
Customer service and the willingness to help.
Review by Catherine Konigsberg for Anonymous Anonymous
Completed transaction on December 22, 2017
It was good. I didn't indicate it wasn't memorable. I didn't like constantly being routed to this person or that person during the whole process. After the initial meeting I was told this one specific person would handle it from there. That didn't prove to be the case. Teresa did oversee them, but didn't have much communication with her except for initial and final meeting. Final meeting with Title co, too much chit chat about Christmas parties, instead of attending to matter at hand.
Review by Shanequia Foster for Anonymous Anonymous
Completed transaction on December 14, 2017
Working with Hudson was great. He was very informative, and for the most part he kept my husband and I updated on our loan progress.
Review by Joi Libsack for Anonymous Anonymous
Completed transaction on December 12, 2017
I am being asked to rate a person I did not deal with. Not to sure why. Had a really good experience with Justin Gray. I realize that he just started working at Newamerican.
Review by John Donaldson for Anonymous Anonymous
Completed transaction on December 6, 2017
I worked with Jerry Ruiz on prequalifying for my loan. At that time we didn't know we would seek and find a newly built home. I've very disappointed with NAF for taking the loan away from Jerry. I didn't work with Nate at all. I only received emails. Although I'm sure he's good at his job and professional I had no real interaction with him and that's why I answered the way I did for the survey.
Review by Cinthya Perea for Anonymous Anonymous
Completed transaction on November 27, 2017
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