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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 377,384 reviews

Customers were not compensated for their New American Funding reviews.

3.3 May 5, 2021

Review by Cameron Wise for Garry Seidel

Completed transaction on May 5, 2021

Could be more clear, concise and timely with communication

3.3 May 5, 2021

Review by Michaela Chang for Garry Seidel

Completed transaction on May 5, 2021

N/A

3.3 May 5, 2021

Review by Jill McCue for Jarrod Harris

Completed transaction on May 5, 2021

This process took almost 5 months to close. We had all of our paperwork in very quickly each time they asked for it but somehow in the midst of a computer application change on New American's end our stuff got "lost" in the change. We did have good communication with Jarrod but he sometimes could not figure out what was taking so long. We were given the rate we locked in though due to the fact it was their error that caused the delay. We had to pay 2-3 additional months of old payment though.

3.3 April 26, 2021

Review by CLINTON GARRISON JR for Jill McKinney

Completed transaction on April 26, 2021

Don't schedule a closing until the loan is "clear to close"

3.3 April 22, 2021

Review by Kevin Linder for Toni Grifa

Completed transaction on April 22, 2021

More organized process. I had to do some parts of the process multiple times because of personnel changes. For example, we had to call my creditors at least 3 times during the process. Went for weeks not receiving a status update on the process.

3.3 April 18, 2021

Review by David Girard for Bailey Maxfield

Completed transaction on April 18, 2021

Signing was scheduled to be at 4:00 PM ... got the complete run around and the signing didn't take place until almost 8:00 PM. Very unprofessional. Also, loan was to be a refinance no cost loan, just lowering the term and interest rate ... but at signing the borrowed amount was over $3000 higher than what I owed. WTF !

3.3 April 17, 2021

Review by Lawrence Weiss for Lisa Sozio

Completed transaction on April 17, 2021

no comment

3.3 April 14, 2021

Review by Drew Westbrook for Scott Chapman

Completed transaction on April 14, 2021

We are happy to have worked with Scott to refinance our home.

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