New American Funding Reviews
Review by Matthew Hedenberg for Corey Raper
Completed transaction on October 31, 2025
You need a different VA Underwriter, to me it felt like they where using excuses to slow the process down. And they they saw things, like a private road that doesn't exist which slowed the process down, which Corey and Kari had to get management involved to correct the issue
Review by Hunter Wilkin for Michael Cassano
Completed transaction on October 31, 2025
Easy to work with and very helpful!
Review by Stephanie Parrish-Wilkes for Willard Chubb
Completed transaction on October 30, 2025
The encourgament , the powe to not give up. Willard was very informative. He was true to his word.
Review by Kimberly Regalado for Claudia Dominguez
Completed transaction on October 30, 2025
I had an absolute wonderful experience working with Claudia during the home buying process she was incredibly knowledgeable patient and attentive, guiding me through every step of the way with the clarity care her professionalism and dedication truly made the journey smooth and stress free.
Review by Andre Aquino for Reid Sinclair
Completed transaction on October 29, 2025
Throughout the whole process, both Reid and Kenzie were very easy and reassuring about communicating the final numbers of the VA cash out refinance and the ultimate goal of cash out to nearly $62,000. However, somewhere in the process it was significantly reduced by just over $20,000. With multiple conversations and e-mails of a cash out (Funds for Borrower in Disclosure) of nearly $62,000 it was discovered after closing that amount was significantly reduced when funded by Title. This was not explained clearly as to why it was reduced and why my monthly mortgage payment remained the same despite the reduced cash out. The new monthly mortgage payment was clearly explained with the expected $62,000 cash out but was not reduced when the cash out actually became $43,000 at the end of everything. Initially, I was quoted a lesser monthly mortgage payment for 80% loan to value with a cash out of $48,000. Then a slightly higher for 90% loan to value for a cash out of $62,000. I ultimately received less cash out than the 80% loan to value and still pay a monthly mortgage for the 90% loan to value. Reid explained after closing that there was a lack of communication between departments to communicate the ultimate cash out for 90% to value for $62,000 however that lack of communication does not explain why my monthly mortgage would still be higher. Especially, when I received even less cash out than 80% loan to value. Reid did say that your company would try to make up for this issue, “mistake” on the next qualified transaction. I am reluctant, but hopeful. Clarity would help reduce this level of trepidation and will hold off on posting a Google review and elsewhere on social media.
Review by Kimberly Wynne for Tim Wells
Completed transaction on October 29, 2025
Communication
Review by Christina Timmons for Jeff Donohue
Completed transaction on October 29, 2025
Very friendly service and quick to call back. Easy to follow instructions and helpful with finding what worked best for me.
Review by Rave Ayn Traylor for Christopher Trombley
Completed transaction on October 28, 2025
Chris was easily reached and consistently put my mind at ease whenever I got anxious, which was so appreciated! He really advocated for me, and was the first lender I've ever spoken to who was willing to actually help me from the beginning. I don't think I'd have gotten through this process without him.
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