New American Funding Reviews
Review by Jeremy Koziel for Diana Lombard
Completed transaction on March 23, 2021
.
Review by Amarilys Bernacet for Kalee Benowitz
Completed transaction on March 21, 2021
Kalee herself was actually very lovely. She was quick to respond and made sure to ease our concerns, particularly when things when a bit haywire near the end of the process. However, the process and system for documents could use improvements. The underwriter repeatedly asked for the same documents without providing any kind of clarification regarding why unless we were at point of frustration and requesting clarification. The underwriter also never confirmed receipt, and lacked urgency.
Review by Jammie Harden for Nathan Cadena
Completed transaction on March 21, 2021
Nathan Cadena was great and responsive, as well as Diana Catano who was able to finally get me closed. However, during the process, two agents (Alethia St. John and Tammy Butcher) dropped the ball . These two started out doing well but all of a sudden they just stopped responding and provided no follow-up. It was frustrating but I think it does not bode well for a business to go more than 48 hours with no response to clients - even just to acknowledge the client. It's been great otherwise.
Review by Bradley Seymour for Dave Heckart
Completed transaction on March 21, 2021
Simple,easy, and a very nice group of people...
Review by Maria Curtin for Devin Davis
Completed transaction on March 21, 2021
We were satisfied with the loan and the helpful information to make sure we had submitted everything to complete it.
Review by Timothy Aiken for Nick Jeatran
Completed transaction on March 20, 2021
No hassle!
Review by Theresa Davis for Eric Glick
Completed transaction on March 20, 2021
Staff was very knowledgeable & helpful. They helped me get all the information needed when I was having issues with previous settlement.
Review by David Olson for Brian Sunder
Completed transaction on March 20, 2021
None