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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 382,610 reviews

Customers were not compensated for their New American Funding reviews.

4.0 March 23, 2021

Review by Jeremy Koziel for Diana Lombard

Completed transaction on March 23, 2021

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4.0 March 21, 2021

Review by Amarilys Bernacet for Kalee Benowitz

Completed transaction on March 21, 2021

Kalee herself was actually very lovely. She was quick to respond and made sure to ease our concerns, particularly when things when a bit haywire near the end of the process. However, the process and system for documents could use improvements. The underwriter repeatedly asked for the same documents without providing any kind of clarification regarding why unless we were at point of frustration and requesting clarification. The underwriter also never confirmed receipt, and lacked urgency.

4.0 March 21, 2021

Review by Jammie Harden for Nathan Cadena

Completed transaction on March 21, 2021

Nathan Cadena was great and responsive, as well as Diana Catano who was able to finally get me closed. However, during the process, two agents (Alethia St. John and Tammy Butcher) dropped the ball . These two started out doing well but all of a sudden they just stopped responding and provided no follow-up. It was frustrating but I think it does not bode well for a business to go more than 48 hours with no response to clients - even just to acknowledge the client. It's been great otherwise.

4.0 March 21, 2021

Review by Bradley Seymour for Dave Heckart

Completed transaction on March 21, 2021

Simple,easy, and a very nice group of people...

4.0 March 21, 2021

Review by Maria Curtin for Devin Davis

Completed transaction on March 21, 2021

We were satisfied with the loan and the helpful information to make sure we had submitted everything to complete it.

4.0 March 20, 2021

Review by Timothy Aiken for Nick Jeatran

Completed transaction on March 20, 2021

No hassle!

4.0 March 20, 2021

Review by Theresa Davis for Eric Glick

Completed transaction on March 20, 2021

Staff was very knowledgeable & helpful. They helped me get all the information needed when I was having issues with previous settlement.

4.0 March 20, 2021

Review by David Olson for Brian Sunder

Completed transaction on March 20, 2021

None

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