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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 382,610 reviews

Customers were not compensated for their New American Funding reviews.

4.0 March 27, 2021

Review by Brice Dudley for Christine Obermayer

Completed transaction on March 27, 2021

I only rated the overall experience as "Just OK" because it took 5+ months to close. I started the process back in October 2020. Some of it was due to some administrative items on my side, but the process was still very long. There were some other request from the "loan approver" that I thought were unnecessary as well. Overall, the team was very courteous.

4.0 March 26, 2021

Review by Darrel Arthurs for Sam Sanandajifar

Completed transaction on March 26, 2021

Had a problem getting the deed cleared. I have bought this house and refinanced with no problem before. The lady kept asking for copies of information that was contained in my closing paperwork but I was not able to locate documents under the name she was giving me. My loan was delayed because of this. Also, I have never received copies of my closing documents. I was told they would be emailed to me.

4.0 March 26, 2021

Review by Andrew Prescott for Megan McDermott

Completed transaction on March 26, 2021

It wasn’t the best but definitely not the worst. We had to talk to at least 3 people multiple times to get answers. Some things asked of client seemed extremely late in the process. They were extremely friendly.

4.0 March 25, 2021

Review by Edward Villa for Amir Jawaid

Completed transaction on March 25, 2021

It took way too long

4.0 March 24, 2021

Review by Jason Comiskey for Ali Sahrai

Completed transaction on March 24, 2021

Fairly painless for a refi, especially during COVID.

4.0 March 23, 2021

Review by Elizabeth Bangtson for Brian Sunder

Completed transaction on March 23, 2021

It honestly has nothing to do with Brian - our experience prior to Brian was the bad experience. Once Brian took over our refi, everything went smoothly, his communication was great, and things picked up speed (after 3 months of pretty horrible service). We probably won't recommend New American to a friend, but we absolutely appreciated Brian's professionalism and support once we had him on our team!

4.0 March 23, 2021

Review by Joseph Buehrle for Steve Lascano

Completed transaction on March 23, 2021

Got a great rate.

4.0 March 23, 2021

Review by Steven Miles for DeAundrue Simmons

Completed transaction on March 23, 2021

Up front service was exceptional. Throughout the entire refinance process, communications became more sparse the further we progressed. Additional costs related to escrow, property taxes, insurance, etc were actually explained by the title company notary at time of signing.

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