New American Funding Reviews
Review by Jose Lozada for Alex Martinez
Completed transaction on April 5, 2020
Alex is the good loan office, have closing on time and He have all documents required to process loan on time clear to closing.
Review by Phillip Kolb for Anonymous Anonymous
Completed transaction on April 3, 2020
Over promised & under delivered. Saved about $30/mo but “save up to $200/mo. Underwriting wanted to x-ray us naked. Took a lot longer to complete & close. But the virus was involved also. Glad we won’t have to do this again.
Review by Troy Horner for Kristen Velasquez
Completed transaction on March 26, 2020
Everything was fine up until the night before the signing. They found out they had made a mistake and applied our money incorrectly. That mistake lead to over $6000 being added to our loan amount and less being put down on the house itself. If this issue would have been noticed earlier in in this process I'm sure the numbers would have worked out much different.
Review by Glendale Grizzle for Shana Roach
Completed transaction on March 21, 2020
6.5 percent that is ripping the senior off. And you all know it.
Review by Joyce Belnap for Matt Allsopp
Completed transaction on March 1, 2020
Our loan process began well. Everything was on track to close and then a glitch was discovered. The glitch appeared to possibly prevent us from closing on the house. It took quite some time to resolve the issue and find a solution. The stress was significant for us. Matt was patient with our stress and towards the end I would say that communication improved drastically. My only suggestion would be to be open and honest about glitches as soon as they are discovered to sustain trust
Review by Chris Voss for Anonymous Anonymous
Completed transaction on February 21, 2020
My initial contact with Waqas was very good. He was accommodating and helpful and informative about the entire process. There was a little bit of uncertainty after that as it seemed there was a longer period of inactivity and changes in the who was handling my refinance. When Tae took over, I am pleased to say things got back on track and we wrapped things up pretty smoothly.
Review by Gregory Brown for Anonymous Anonymous
Completed transaction on February 21, 2020
I couldn’t get Justin, his supervisor or anybody familiar with my loan to call me back on an urgent matter for 3 days.
Review by Charles Osborn for Anonymous Anonymous
Completed transaction on February 18, 2020
Good service, but communication regarding who I needed to talk to about my loan was lacking. I'm happy that i was able to refinance my loan with 100 percent loan value. Most companies only allow 90 percent to refinance into a Va loan.
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