New American Funding Reviews
Review by Emily Huntsman for Joe McCaslin
Completed transaction on April 22, 2025
Not availability
Review by Robert P Livingston for Brett Baker
Completed transaction on April 3, 2025
Make it an easy process .
Review by Pamela Dawn Overcash for Nick Fendig
Completed transaction on April 2, 2025
It just seemed that there was a lack of communication. Diana Do went above and beyond. There was a constant request for repeated information from the underwriting, and there were several times things had to be sent multiple times.
Review by Kathleen B. Frack for Megan Hyder
Completed transaction on March 27, 2025
Megan was efficient & easy to work with. I had some glitches with financial info & she was patient & helpful with that. It was a positive experience.
Review by Rachelle Marie Hurst for Phong Duong
Completed transaction on March 20, 2025
Timeline for closing was adjusted too many times, as requirements kept coming up at the last minute. Requirements should have been advised at the beginning of the process, to ensure prompt handling. Had to change mortgage type and was told sellers credit could be applied, then found out the week before closing that it could not. Would suggest a checklist of requirements for buyer as well as checklist of docs received for NAF, as most docs were sent multiple times, yet still requested weeks, even months later. Overall, just happy to have finally closed, after over a year of back & forth messages.
Review by Joseph Hines for Christopher Kim
Completed transaction on March 14, 2025
At the beginning of the process, Christopher was extremely helpful. He told me what I needed to do to get my credit up to get approved. No other loan officer I talked to would help. They just said I don't qualify. After that communication was poor. There wasn't clear instructions on All the documents needed to close until the final week
Review by Levi Steed for Ela Short
Completed transaction on March 11, 2025
Better communication, not leaving the customer in the dark.
Review by Cynthia Holz for Mitch Baker
Completed transaction on March 11, 2025
Not waiting until the last minute to ask for documents, also not giving bad advice
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