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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 377,384 reviews

Customers were not compensated for their New American Funding reviews.

3.7 August 19, 2021

Review by Melissa Mason for Anonymous Anonymous

Completed transaction on August 19, 2021

He was timely and efficient and kept us up to date!

3.7 August 19, 2021

Review by Carrie Burdy for Anonymous Anonymous

Completed transaction on August 19, 2021

This is the second time I've used NAF. I've also referred my co-worker, my best friend and my Dad to NAF. My co-worker is in the middle of her loan process right now actually. I'd use NAF again and overall I'm very happy with my experience. However, I did have a hard time getting return phone calls. I imagine it's a very busy season for new mortgages so I get it but that is maybe one area that could be worked on. Thank you for handling my refi.

3.7 August 19, 2021

Review by Paul Erickson for Dave Koenig

Completed transaction on August 19, 2021

Dave and his team did a good job of requesting information from us in an easy manner. They were responsive when we had questions. Overall they made the mortgage process easy for my wife and I to navigate.

3.7 August 19, 2021

Review by Leonard Leveille for Anonymous Anonymous

Completed transaction on August 19, 2021

Terrible communication with loan processing and repeatedly asked the Same questions about 4 times had to fill out the same answers to the same questions. Know one gave us a commitment to finance in writing.

3.7 August 19, 2021

Review by D.M. Hussey for Anonymous Anonymous

Completed transaction on August 19, 2021

Lori Gray's communication was fine, but our 825+ credit rating, impeccable credit history and zero debt did not mean much when the underwriters took over with their excessive requests for documentation and questions regarding transactions as if we were hiding something. And, in the end, the early promise of no points, or percentages of points, was voided when the final interest rate of 4.375 plus 1/8th point was created with no time to seek options. Should have paid cash for the house.

3.7 August 19, 2021

Review by Krista Holland for Brian Sunder

Completed transaction on August 19, 2021

Brian appeared to have a lot on his plate, getting confused at times, or forgetting details.

3.7 August 19, 2021

Review by Jessica Lema Jara for Dave Koenig

Completed transaction on August 19, 2021

Wish he would've communicated more with us. It would've been more helpful to have each step explained rather than just a brief explanation of the steps. As first time homebuyers it would have been better to have more detailed information.

3.7 August 19, 2021

Review by William Levandowski for Anonymous Anonymous

Completed transaction on August 19, 2021

Alvin answer all of my questions and made this a very pleasant purchase. Out of all my purchases in my years, this was by far the best. He is an asset to your company.

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