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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 406,020 reviews

Customers were not compensated for their New American Funding reviews.

4.7 September 27, 2023

Review by Clara Avendano-Coba for Carol Regalado

Completed transaction on September 27, 2023

Carol You are doing a great job, you the complicated posible!

4.7 September 27, 2023

Review by Leonard Clark for Paul Jr

Completed transaction on September 27, 2023

Paul Alexander made our experience great. Mr. Paul Alexander was very kind, knowledgeable, and accessible, even providing his private number in the event we had any further concerns. Mr. Alexander provided important documentation to both me and my wife, and this was always appreciated. Paul Alexander educated us as to what step of the process our loan was in, and was willing to give us information he felt we needed to be aware of. His tone was always friendly and energetic and we appreciate having him as our loan officer tremendously.

4.7 September 27, 2023

Review by Jonathan Knibbs for Ron Jones

Completed transaction on September 27, 2023

Great support throughout the process.

4.7 September 27, 2023

Review by Kasey Tucker for New Costa

Completed transaction on September 27, 2023

Both my loan officer and processor were helpful and knowledgeable with any questions and concerns I had. Both were prompt in response with emails.

4.7 September 27, 2023

Review by Becky McDaniel for New Maiale

Completed transaction on September 27, 2023

I believe that this process is completely on line and not in an office setting went pretty smooth, and when I had any kind of questions, I would just call and my answers would be soon to follow. Experience was definitely eye-opening. Everybody was extremely helpful and nice. this was a new process, as I did not have to go into an office and make appointments etc. everybody made this experience smooth for me. Everyone was very professional. Robert was very very nice and very very helpful. Great sense of humor and catering to my questions when I had them. All that were involved were very helpful and kind. I was really grateful for everyone’s assistance in their area. The process was smooth and painless. I thank everyone.

4.7 September 27, 2023

Review by Nancy Lawyer for Frank Walton

Completed transaction on September 27, 2023

Communication was not great. Never was able to reach the processor and once the loan officer never returned my call but otherwise than that instance, he was good with communication! The overall experience was great as always! I do feel the company cares about me!

4.7 September 27, 2023

Review by Chad Martin for Tonya Funding

Completed transaction on September 27, 2023

Having someone who is willing to get it done even if I felt like it couldn't be done was great! Overall experience was great!

4.7 September 27, 2023

Review by Krystal Sawyer for New Bergh

Completed transaction on September 27, 2023

Brook explained the whole process to me more than once. I had no clue where to begin with my refinance and he talked me through each step and helped me get quick and easy approval. They updated me every time my loan process moved forward, and documents were easily accessible. Thank you so much for helping me through what I thought was going to be very stressful.

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