New American Funding Reviews
Review by Michele DeFay for John Ruskin
Completed transaction on June 27, 2024
I'm unsure if John was responsible but the approval process was tedious and repetitious. Underwriting was requesting the same documents 2-3 times. They asked for documents that John stated were not necessary, I ended up sending them after several requests. When I reached out to John on 2 occasions he did not respond, he said he was having problems getting emails. The entire approval process took over 60 days. Near the end, I was looking for another lender.
Review by Benjamin McAdoo for John Ruskin
Completed transaction on June 27, 2024
Felt left in the dark frequently about where in the process we were at and could rarely get ahold of anyone. No one would answer their phone and email responses frequently came after 5 PM when no action could be taken that day.
Review by Gary Stephens for John Ruskin
Completed transaction on June 27, 2024
I am a small business and all my income comes from buying and selling real estate. I know my financial situation is different than most but it took 5 months to get loan approval.
Review by Kathryn Baker for Kristi Hernandez
Completed transaction on June 26, 2024
I felt there was a lack of communication about what was needed and sometimes tasks had been completed, but no one seemed to know about it. I'm positive I submitted a page twice, but because I had already deleted it, I just did it again rather than argue about it.
Review by James McClellan for Kendrick Jackson
Completed transaction on June 20, 2024
I can not write. My review I right now
Review by Reginald White for Nisaa El-Hasan
Completed transaction on June 18, 2024
Small errors last min I didn’t have any grace time upcoming buyers should most definitely be mindful for small and unexpected changes
Review by Cynthia Cardoso for Art Aguilar
Completed transaction on June 17, 2024
Everything went fine
Review by Martha MacPherson Buchanan for Sharon Miller
Completed transaction on June 17, 2024
More patience/understanding for people who have no clue about this process.
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