New American Funding Reviews
Review by David Walker for Mark Cooper
Completed transaction on August 17, 2020
Overall good experience and we’re repeat customers. However, we have frequently have submitted all requested forms and asked if there were more, been told “No”, and then almost immediately been asked for more. There have been long stretches of no communication. I’ll submit forms or information and get no confirmation that they are received or sufficient, and therefore not know where we stand in the whole process. Just desire better communication and wish that the whole process was smoother.
Review by Christina Pelizzoni for Anonymous Anonymous
Completed transaction on August 16, 2020
The process took a lot longer than we thought. It was very frustrating. Haas did everything he could, it was just not a good experience overall.
Review by Michael Chavez for Matt Allsopp
Completed transaction on August 14, 2020
David was very active, communicated well and was working hard to get everything in motion. He works for Matt and is an exceptional employee. There were long delays with the underwriter department that nearly lost us the deal to the sellers but everything made it just in time. We didn’t deal much with Matt himself but I am sure he was there to support David.
Review by Beatriz Juan Miranzo for Chris Collins
Completed transaction on August 11, 2020
Quickly email response.
Review by Julie Fogle for Joe McCaslin
Completed transaction on August 6, 2020
If you want you can call me.
Review by Amy Gugliuzza for Anonymous Anonymous
Completed transaction on August 3, 2020
My experience was fine/average and your responses don't allow for that as a choice. I did not have a bad or negative experience, it just wasn't worth saying it was "GREAT." I didn't get too much updating throughout the process but it was completed in a timely manner and I did enjoy the welcome phone call from the customer service gal. I probably wouldn't refer your company just because I have local lenders that I prefer to work with.
Review by Rebekah Jones for Anonymous Anonymous
Completed transaction on August 3, 2020
Kat did a great job of communicating and going the extra miles even during odd hours.
Review by James Martin for Steve Schauer
Completed transaction on August 3, 2020
Nothing against Steve but the UW ruined this experience by requiring the appraiser to go back out to the property because the water heater only had 1 strap on it. This was a conventional loan. Not only did the UW flag this but then a picutre of the water heater with 2 straps was not acceptable. The UW required the appraiser to back to the property the day we were closing. I did not hear anything from Steve in regards to this issue either. I will not do business with New American
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