New American Funding Reviews
Review by Scott Taylor for Anonymous Anonymous
Completed transaction on October 3, 2018
Specific information was told to Kate about the insurance issues we were going through and requested a higher amount be factored in, however when docs began coming in the lower incorrect information was used. Trevor - one of the processors worked with me to correct the issue while Kate seemed perturbed or bothered when the issue was brought to her attention. Additionally I requested to ensure a specific dollar amount was available at close and Kate’s fell $900 short of what we needed.
Review by Lisa MacDonald for Anonymous Anonymous
Completed transaction on October 3, 2018
This was a short sale and it didn't seem as though communication was consistently quick and effective.
Review by Anne Ziesmer for Ryan Schaefer
Completed transaction on September 19, 2018
I filled out a lot of documents for you company but yet when the escrow company came I had to fill out all the same documents because they were not transferred to them which took a good deal of time and frustration on my part. I'm not sure I got a great rate deal. Also another loan was suppose to be paid with the sale proceeds that didn't get paid. I do have to say the good thing was that your company did allow me to close on time so they did quick service
Review by Margaret Brown for Riana Wasbin
Completed transaction on September 4, 2018
Riana was great..but didn't know who else was working with us. and when we were trying to schedule closing we didn't know that Riana was the person who couldn't help us (and she was the person on the e-mails). Then another person went on vacation that we didn't know about. I like working with a loan officer that takes it from the beginning to the end. Just my personal opinion. BUT, we were able to close early - so the job was done!
Review by ALEXIS NYSTROM for Joel Hopkins
Completed transaction on September 1, 2018
Joel was great; the other staff assisting him, not as much. I voiced my concern to Joel about Wendy, and he said this had been an on going thing. I was assured she would not be a point of contact any longer and he gave me another person's contact info for while he was out of town. Unfortunately Wendy remained on as a primary part of my loan and her lack of communication almost prevented our closing on schedule. If it wasn't for Wendy and poor communication/ people skills I would give 5 stars.
Review by Candace Kelly for Rob Gillon
Completed transaction on August 29, 2018
Service was pretty cool
Review by Jana Herrell for Anonymous Anonymous
Completed transaction on August 24, 2018
I'm sure my work schedule and my availability probably dampened my experience, the on line course required didn't allow you to do what was asked, and a little more information about money needed at closing would have been nice but overall good experience and good service.
Review by Maria T Barba for Anonymous Anonymous
Completed transaction on August 23, 2018
Worked hard on getting my loan approved
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