New American Funding Reviews
Review by Julie Melendez for Anonymous Anonymous
Completed transaction on April 8, 2019
Giomara was great. She is responsive and is available at all times. The only reason I couldn't give her the Excellent score was because at the beginning I was informed I would qualify for PR assistance/grant due to hurricane Maria and would pay @ 1% closing costs. The original home cost was $135k and I wound up payiing $10k. She was extremely nice and helpful otherwise.
Review by Dale Edeker for Anonymous Anonymous
Completed transaction on March 22, 2019
Mostly clint made it not great
Review by Brian Miles for Anonymous Anonymous
Completed transaction on March 22, 2019
-Funding company changed abruptly during the underwriting process. -Previously submitted paperwork was lost and not recoverable, had to resubmit -Document requests and signature forms trickled in over days and weeks rather than being sent in a bundle all at once. -Very short notice was given for the execution of our wire transfer with no clear time frame stipulated for when it needed to be complete. Our follow up for clarification prevented a potential delay in the getting the funds sent.
Review by Evan Olson for Anonymous Anonymous
Completed transaction on February 11, 2019
Communication was needed at the end of the process as we were expecting to close on a Monday and found out later in the day from the Escrow officer we hadn’t received funding. This is something I felt should have been immediately revealed to us by NAF when they knew it wasn’t going to be cleared. I know the cause of this was due to the appraiser not fulfilling her duties but it still caused us a ton of stress as we were supposed to move out the weekend prior from our apartment.
Review by Levi Hawkins for Anonymous Anonymous
Completed transaction on January 10, 2019
Amber is a good loan officer and she genuinely cares about her clients. She always responded to my commutation and questions. Sometimes it would be the next day which is my only complaint but the questions were not that pressing in hindsight.
Review by Timothy Knight for Anonymous Anonymous
Completed transaction on November 28, 2018
the overall service was good. However I had to send the same documents multiple times.
Review by Robert Binion III for Anonymous Anonymous
Completed transaction on November 22, 2018
Had a great experience with New America, most of my communications were done through Elliot. He was helpful and understanding and answered any questions that came up
Review by Madeleine Rodriguez for Steve Schauer
Completed transaction on November 17, 2018
Steve was very helpful, however, the employees under Steve did quite the opposite. They messed up quite a bit and delayed the process. I would suggest starting there to improve.
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