New American Funding Reviews
Review by Paul Adair for Anonymous Anonymous
Completed transaction on June 19, 2019
As a first home purchase, it was memorable regardless of level of service. Much of the correspondence seemed halfhearted, lacking in effort to provide complete sentences, never mind comprehensive explanations of process. This could have been a result of an extremely busy L.O., or simple mediocrity. In any case it's irrelevant, as the job got done, in what appears to have ultimately been a competent manner. Thank you for the service, and for dealing with my inquiries and occasional impatience.
Review by Darryl Gardner for Shana Roach
Completed transaction on June 5, 2019
This loan took too long.... started in November, completed in February. Finer details before signing not explained. Time Estimates were not even close. The paperwork trail was lost for times, during holidays and after while it sat at a standstill at underwriters. It was very stressful and we really didn't feel much empathy for a loan that took almost 12 weeks.
Review by Britt Johnson for Anonymous Anonymous
Completed transaction on April 24, 2019
Darren, Was on top of everything from day 1 and did a great job of always keeping all informed
Review by JOSE PEREZ ACEVEDO for Anonymous Anonymous
Completed transaction on April 8, 2019
Jose P
Review by Laura Morris for Anonymous Anonymous
Completed transaction on April 8, 2019
I would have liked for someone to discuss different mortgage options with us. We had to specifically request a 15 yr mortgage because we were automatically given a 30 year. Also, mortgage buying tips and guidelines should have been discussed up front. For instance, since I am a first time homebuyer, I did not know that moving, switching jobs, making big purchases, etc were things that should not be done during this process. But, overall, we are happy with New American Funding.
Review by Leslie Wallace for Anonymous Anonymous
Completed transaction on April 8, 2019
I would say overall service was good. There were just sometimes where he was unable to be reached for extended periods of time. This led everyone to believe that things may not have been worked on as quickly as we liked or that there were holdups that weren't being communicated. When he was in contact, he was very pleasant and informative.
Review by LIZMARIE CALDERON MONSERRATE for Miguel Mouriz
Completed transaction on April 8, 2019
The personnel availability to answer questions and to give recommendations
Review by Melitza Cervantes Hernandez for Jose Marrero-Fournier
Completed transaction on April 8, 2019
I would of like to have more communication and information about my loan since this was my first time ever buying a house. I wasnt really familiar with how this all works so I felt a bit lost not knowing what was going on and the changes being made.
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