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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 377,113 reviews

Customers were not compensated for their New American Funding reviews.

3.7 September 9, 2021

Review by Joan Mistrough for Arnold Garcia

Completed transaction on September 9, 2021

Arnold was very easy to work with. The transaction ran smoothly and the mortgage commitment was received quickly. I wish all my transactions were like this.

3.7 September 9, 2021

Review by Scott Sklanka for Anthony Coleman

Completed transaction on September 9, 2021

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3.7 September 9, 2021

Review by Linda Elliott for Anthony Coleman

Completed transaction on September 9, 2021

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3.7 September 9, 2021

Review by Amyre Barber for Jesse Valenzuela

Completed transaction on September 9, 2021

The experience was definitely memorable, but just not the greatest. Nothing against Jesse personally, but the process was longer than expected. Communication could be better though.

3.7 September 9, 2021

Review by Natalie Cassel for Kathy Le

Completed transaction on September 9, 2021

Kathy is very sweet and professional I just didn't like the overall experience with NAF considering our loan was not made a priority and it messed up closing.

3.7 September 9, 2021

Review by Georgiann Snow for Kathy Le

Completed transaction on September 9, 2021

I enjoy working with Kathy, I feel that we did not get a fair appraisal, I would not recommend USA appraisal to anyone. Appraiser did not get good comps & the ones he used one of the houses are under contract for 235k & the other one sold for 200k in the houses are 20 years older than mine Appraise my at 180k, l feel that Toy processor took to long over a month and a half & waiting to last minute to get insurance information. Closing was not done properly it took 3 timeS for the paper to get sig

3.7 September 9, 2021

Review by Marc Palmer for Valerie Bommarito

Completed transaction on September 9, 2021

No strong complaints - Valerie was extremely pleasant and helpful. Just was a little challenging on the communication front between Valerie and The underwriter and associated timings. The handoff between the two seemed a little clunky and I was never sure who the appropriate contact was. Ultimately though my re-fi got done around when originally communicated and at the pricing promised. I did have to float some out of pocket costs I hadn’t planned on due to repayment of my current mortgage.

3.7 September 9, 2021

Review by Benjamin Gardon for Valerie Bommarito

Completed transaction on September 9, 2021

For the most part Valerie did a good job. There were a couple of key points throughout the process where Valerie was unresponsive. Her voicemail stated that she was in the office and would return calls by the end of the day and this did not happen. When we did connect she informed me that she was actually out of the office. Other than that the experience was good.

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