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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 374,524 reviews

Customers were not compensated for their New American Funding reviews.

3.3 January 1, 2021

Review by Danielle Johnson for Stephen Moye

Completed transaction on January 1, 2021

Ineffective communication between primary and assistant (repeated requests, etc.), unmet timelines and expectations, false advertisement of lending practices.

3.3 January 1, 2021

Review by Dean Fletcher for Anonymous Anonymous

Completed transaction on January 1, 2021

Quick response to all details!

3.3 December 27, 2020

Review by Angela Buchanan for Katie Cappalo

Completed transaction on December 27, 2020

As being first time home buyers a little more communication would have gone a long way. Sometimes I felt like we were searching for an answer or clarification in not knowing the process fully.

3.3 December 26, 2020

Review by Gary Syden for Stephanie Boji

Completed transaction on December 26, 2020

I had worked with Stephanie in the past and I really appreciated the way she was able to help me. But due to circumstances beyond her control, I was not able to receive the same level of service. In addition some of the promises we had discussed had not come to fruition and when I needed her, she was unable to respond to my emails texts and phone messages. This was a disappointment.

3.3 December 22, 2020

Review by Dimitri Yacoub for Sean Alexander

Completed transaction on December 22, 2020

Shawn is fine, but his tools/team are bad. I was requested to sign a document that was a clear contradiction of what was said on recorded line. After asking for an explanation, I was told that document is incorrect, but I should sign it anyway. After refusing to do so, processor claimed that they will fix it at some point later and find a different reason for fee increase. Processor did not want to contact her supervisor to fix her mistake, and was unable to properly explain available options.

3.3 December 22, 2020

Review by Nathaniel Dash for Jane Schatz

Completed transaction on December 22, 2020

????

3.3 December 17, 2020

Review by Jerold Dugan for Sergio Alvarez

Completed transaction on December 17, 2020

Very informative and very knowledgeable of the market and rates.

3.3 December 10, 2020

Review by Mel Thompson for Rob Gillon

Completed transaction on December 10, 2020

Communication was good and timely.

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