New American Funding Reviews
Review by Katherine Hazlewood for Tonya Sample
Completed transaction on August 18, 2021
Initial meeting was great - Tonya is friendly and very knowledgeable. Later on, 2 things were frustrating. 1. Initial estimate for prepaids and reserves provided was about half of what it ended up at. This could have been solely due to the estimated house price, but it was still sticker shock. 2. We had a lot of questions about the disclosure/process/how to provide documents as first time home buyers, and responses from Tonya/her team took a bit longer than we would have liked.
Review by Roberto Rodriguez for Anonymous Anonymous
Completed transaction on August 18, 2021
We were informed that it’s an easier process to refinance since we already have the loan through them. It felt like it wasn’t any easier.
Review by Nicholas DellaBianca for Matt Allsopp
Completed transaction on August 18, 2021
Better communication regarding an item that may hold up a closing date
Review by John Cayton for Anonymous Anonymous
Completed transaction on August 18, 2021
The process took way too long and my final payment was not lower than my 1st mortgage.
Review by Albert Cox for Ryan Shultz
Completed transaction on August 18, 2021
Be more accessible. Be more understanding to first time home owners concerns or fears when buying a home. Try to help more to assist understanding of how everything works.
Review by Tania Bull for Anthony VanDyke
Completed transaction on August 18, 2021
Too many different people were handling our loan and it got confusing. Then I was threatened by one of the team members.
Review by Laura Meisch for Anonymous Anonymous
Completed transaction on August 18, 2021
Very little communication with staff. Process took to long. We were receiving emails late in the evening, for documentation.
Review by Christopher Rivera for Anonymous Anonymous
Completed transaction on August 18, 2021
Better communication towards the end, even my realtor, the title lawyer and the sellers realtor was frustrated because we had to move our closing date to the next Monday
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