New American Funding Reviews
Review by Trenton Jones for Beau Charbonneau
Completed transaction on August 18, 2021
Being able to be approved very quickly!
Review by Amy Acker for Laura Rios
Completed transaction on August 18, 2021
I would have liked to have a step by step communication throughout the process. But Laura was SUPER friendly and helpful when I did talk to her.
Review by Daniel Amaya for Anonymous Anonymous
Completed transaction on August 18, 2021
This transaction almost did not make it to the closing table due to exchange between Ryan and Roxanna our client. I spent an entire evening saving this cross country relocation transaction. Per Ryan file was ready for closing 1 week ahead of time, yet docs barely arrived to Title the evening before our COE date. Poor communication from NAF to our buyer, both agents in the transaction, and the title company given a file that needed multiple final underwrites and additional Quality Control Audits.
Review by Caira Nin for Scott Sheldon
Completed transaction on August 18, 2021
Initially we had a good experience with your company. Towards the middle, and end of the process there was like communication with your associates. We were asked to submit some information, and then asked to submit other information that could’ve been relayed to us last week. Overall the experience was good, except for the miscommunication about information I have to be submitted
Review by Benjamin Eslinger for Anonymous Anonymous
Completed transaction on August 18, 2021
I saved nearly $500 month of my mortgage.
Review by Roger Lampe for Devin Moeller
Completed transaction on August 18, 2021
Devin is knowledgeable and was professional at all times. My complaints are with communication, which is on New American in general. Devin attempted to keep us up to date on the process, but we only saw one email outlining the 5 steps our loan would go through. It would have been nice to see all 5. Additionally, it was not clear whom I should be emailing with a specific question during any step in the process. I emailed everyone, and DID get responses in a timely manner, but it felt confusing.
Review by Torrance Grant for Jim Bourne
Completed transaction on August 18, 2021
No biggie, but I must admit that there was help
Review by Cecilia Liang for Mariam Jamilahdean
Completed transaction on August 18, 2021
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