New American Funding Reviews
Review by Timothy Taylor for Greg Luz
Completed transaction on November 23, 2022
Don’t switch underwriters in middle of loan, after having given the pre-approval. Also, too many documents asked for at last minute, that delayed the process and almost cost me the house.
Review by David Hwu for Steve Schauer
Completed transaction on November 14, 2022
Think Dteve is too busy. If Molly got involved earlier that would have helped
Review by Robert Kasameyer for Tammie VanDeusen
Completed transaction on November 13, 2022
Not having 2 buyers in 2 different states
Review by Michelle Pease for Tim Lentz
Completed transaction on November 9, 2022
our loan was a strange one, and took a long time. A better way to get status updates would be very effective in keeping us in the loop and helping to understand delays/process/etc.
Review by Gage Kenyon for Jeff Valley
Completed transaction on November 7, 2022
Not having closings canceled at the last second multiple times in a row, then having to hurry up and drive home, change, and get to the location we closed at with an hours notice, with the title company and lender blaming each other, and a form that I had sent in August being lost on the day of one of the scheduled closings. Jeff was quite informative but when it came time to close the s*** hit the fan fast.
Review by John Fernandez for Salma Seliem
Completed transaction on November 7, 2022
She was on vacation part of the time. At closing the name of one of the buyers was spelled incorrectly. We went in at 9.00 AM to close. and finished as 1.22 PM. due to getting the name corrected on the paperwork. little communication with Salma through the process.
Review by Nicholas Severance for Troy Youmans
Completed transaction on November 7, 2022
Troy was fantastic, the rest of the team stumbled, miscommunicated and almost caused us to be homeless due to misfiling of documents
Review by Wilma Shaw for Drew Vogl
Completed transaction on November 6, 2022
Felt any updates needed I had to initiate request and don't feel he thoroughly read my communications to him. Sent copies of all signed docs including both counters to him the very day he took over our tranaction. Two weeks later, processing asked for the counter and he said he had not seen it and asked the seller's agent to send it. I then sent him an email stating date and time that dotloop showed he viewed all docs I had sent. Never received an acknowledgement from Drew. The important thing is that we only needed one extension to close and my buyer is now owner of her new home.
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