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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 377,384 reviews

Customers were not compensated for their New American Funding reviews.

3.8 April 21, 2024

Review by Glenda Lynn Brinsfield-Small for Justin Gerard

Completed transaction on April 21, 2024

It would’ve been higher if I wasn’t hounded to fill out a survey when you feel pressured to fill out a survey, you tend to downgrade everything.

3.8 April 19, 2024

Review by Kimberly L Adams for Shawn Wilson

Completed transaction on April 19, 2024

Maintaining open communication channels. When I asked questions, I was trying to get answers not to be asked more questions.

3.8 April 19, 2024

Review by Leighann R Arrington for Shawn Wilson

Completed transaction on April 19, 2024

Shawn was amazing but the organization of the team was poor and information was unclear and cumbersome. Shawn did a great job the rest of the team not so much.

3.8 April 19, 2024

Review by Daizia Williams for Shawn Wilson

Completed transaction on April 19, 2024

Afn should have more checks and balances of third party contractors.

3.8 April 19, 2024

Review by Jonathan F Bloomfield for Kris Zeigler

Completed transaction on April 19, 2024

Kris was always great to talk with and very responsive to questions. The issue that came up was during the day of closing. There were a lot of issues and closing too almost an entire day. Some of these were not in our control but one big issue was that amounts did not match up. I had always indicated that I wanted all proceeds from sale to be applied to purchase and all amounts calculated around that. This means that I do not bring any additional money to closing. This was not done properly and was almost $12,000 short at closing. I had to work with my bank to get this amount sent ASAP. I confirm multiple times that the amounts would match up and no additional funds needed so was a big shock and problem when the amounts did not match up.

3.8 April 19, 2024

Review by Patrick L Virnich for Kris Zeigler

Completed transaction on April 19, 2024

The numbers in our disclosures were not always correct, we had to double check everything and remind them what was discussed prior about credits etc. We also were not happy with the process of our appraisal and the appeal process for getting it double checked.

3.8 April 19, 2024

Review by Anthony Armando for Ryan Knapp

Completed transaction on April 19, 2024

Better communication from Lisa

3.8 April 15, 2024

Review by Marcus Walker for Vicky Liu

Completed transaction on April 15, 2024

She did a great job

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