New American Funding Reviews
Review by Tara Hall for Anonymous Anonymous
Completed transaction on July 7, 2020
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Review by Alejandro Padilla for Maria Jondahl
Completed transaction on July 7, 2020
Had a great experience! Communication was everything.
Review by Mackenzie Zoner for Ty Kollar
Completed transaction on July 7, 2020
Ty and his colleagues were always very communicative and clear about what they needed from me. They worked hard to ensure that we stayed on track and kept our closing date!
Review by Nicole Johnson for Anonymous Anonymous
Completed transaction on July 7, 2020
I have worked with Polly before. She is always pleasant and figures things out for me. There were some hiccups in the process this time and I wasn’t completely satisfied with the solutions. But everything worked out good in the end.
Review by Kenneth Jones for Matt Allsopp
Completed transaction on July 6, 2020
Always pleasant when communicating in person or by phone. But more initiative from Matt in communicating various milestones, status updates and progress reports would've been welcomed and appreciated. That said, I do understand that two offices and several participants were involved in handling this loan process. Perhaps the left hand and right hand ..... well you get my drift. Suggestion for NAFC: Clearly establish and communicate who is lead in coordinating with the client/borrower.
Review by Jessica Smith Goode for Anonymous Anonymous
Completed transaction on July 5, 2020
The loan processor, Cyndi Hollowell, was EXCEPTIONAL!!!!! Her communication was lightning fast, kind, and honest. She kept the entire transaction on track! The title officer was not experienced and Cyndi kept the deal going. Without her, I doubt I would have closed. I don’t know how much money she makes, but she deserves a raise!!!! She, alone, is reason enough to do another deal with New American. Dylan went to bat for me in regards to loan pricing and I really appreciate it.
Review by Jeffrey Allen for Anonymous Anonymous
Completed transaction on July 4, 2020
It was an easy process and it didn’t cost us anything.
Review by Jose Linares for Steve Schauer
Completed transaction on July 4, 2020
Steve and his team got the job done, there were a few issues with communication but overall it worked out.