New American Funding Reviews

Jay was very through and his staff was extremely knowledgeable and helpful. Our entire process went off without a problem and we have Jay and his staff to thank for that. Everyone responded within a business day when we had questions and were very good at explaining everything we had questions about. I would highly recommend using him and his staff for your next purchase anywhere in the Charlotte area.

The team really pushed and fought, until the last hour, for my loan approval. I got the house I wanted!! This was my first home I purchased on my own and I felt that Jay was very understanding and patient through the whole process. Thanks again!

Working with him was great! He answered all of our questions and explained everything. We were notified every week with the updates regarding our loan. The communication was great as well, his office always answered my calls or emails. We will definitely work with him in the future.

Jay and his staff were very professional. If there were any problems that came up during the loan process a solution was found. Would use them again and would highly recommend them to anyone shopping for a loan.

Process was clearly laid out and the execution was excellent. No surprises popped up and the actual close was clean and accurate. We would recommend using Jay.

I have had the most incredible experience working with Jay and his team in obtaining a mortgage. To receive a quick response to my call made to him on a Saturday afternoon was very impressive indeed and much appreciated. Never once did I feel my mortgage needs were not being met. Jay even attended my closing! He made my mortgage experience a very pleasant one, and I would without any hesitation recommend Jay to anyone looking for a mortgage!Thank you!

I personally work in real estate and recommend Jay Kerber and his team to all of my clients. Since the beginning of working with Jay for my clients needs, Jay and his staff have always provided first class service. This made it an easy choice to work with Jay for the purchase of my family's new home. Through the whole process I was continually impressed with the commitment that Jay and his team made to providing my family with excellent service. I highly recommend Jay Kerber if you want to work with the best, and with someone who genuinely cares about every detail associated with the loan process.

When my husband and I were ready to purchase our first home, our realtor referred us to Jay Kerber and we are so glad we contacted him. Overall, we give Jay and his team at Element Funding a perfect 10. They were very friendly, genuine people and guided us through the whole home buying experience.From the start, Jay was very personable and professional. We were first time home buyers and felt nervous but he explained everything with patience and confidence. Throughout the entire process, Jay, Tracy and the rest of the Element Funding team were pro-active when working with us and that made us feel valued. We truly appreciate that. We made it to our closing date on time and without any headaches. We are now officially home owners and could not be happier! Jay and his team were very pleasant to work with and we highly recommend them!