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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 413,511 reviews

Customers were not compensated for their New American Funding reviews.

5.0 May 1, 2019

Review by Kristina387 for Anonymous Anonymous

Completed transaction on May 1, 2019

Jay and Shannon were a great team to work with! They made the loan process so fast, reliable, and efficient that it flew by me without a hitch! Every time I reached out with a question, or became lost in the emails, they quickly helped. NAF's loan servicing is easy to understand for a beginner and I am happy I chose them. They were always one step ahead of me and I never had to worry. As a lost and confused single person, the whole process was made much easier with both Jay and Shannon!

5.0 May 1, 2019

Review by keithklundt58 for Anonymous Anonymous

Completed transaction on May 1, 2019

Very professional and fast. Got back to me immediately on any issue. I have worked with Jay on five refinances and every time I have had the same good quality of service from him and his associates.

5.0 May 1, 2019

Review by dizneylover for Anonymous Anonymous

Completed transaction on May 1, 2019

EXCELLENT! He was always available when I had any questions or concerns! I felt like I was his number one priority and treated us like we were old friends.

5.0 May 1, 2019

Review by Jason Heinitz for Anonymous Anonymous

Completed transaction on May 1, 2019

From the time I called Jay Feb 27, he made the entire process seamless and kept me informed all along the way. I loved the fact Jay would send video's with home made Hi Jason signs and keeping me informed of the next step in the process. His team member Bryce helped me as well and called me when I needed some attention to how to sign/send paperwork. This was my 4th time using New American Funding since 2013 as I've purchased 2 homes and completed 2 Refi's with NAF. Awesome experience!

5.0 May 1, 2019

Review by cfzivney for Anonymous Anonymous

Completed transaction on May 1, 2019

We have had wonderful service from Jay as well as the other people who worked on our home loan. Jay was always available to answer our questions. We appreciate the timely manner that our loan was processed and the friendliness of all involved.

5.0 May 1, 2019

Review by Eric Howard for Anonymous Anonymous

Completed transaction on May 1, 2019

Jay is great on the follow up! I have worked with him from out of state numerous times and it is as if he is just down the street from me. Without hesitation I would recommend him.

5.0 May 1, 2019

Review by kai o siebert for Anonymous Anonymous

Completed transaction on May 1, 2019

Jay is the most professional, reliable, and pleasant loan consultant we've ever worked with. In the past, we had an experience with other consultants who were unresponsive, taking days to get back to us. In addition, the consultants would consistently overpromise and wouldn't be able to close their deals. Jay, however, was always available whenever we had questions or concerns, whether through phone, text, or email. He was as professional and honest as they come. He even made us a personalized thank you video showing how friendly and caring he is!” Thank you Jay and the New American Funding team!!

5.0 May 1, 2019

Review by Michelle Parsons for Anonymous Anonymous

Completed transaction on May 1, 2019

Jay was so helpful every step of the way with our home buying process. He was always available to answer any of our questions and was very professional and knowledgeable. Everything went smoothly because of Jay and im so glad we used him as our lender! THANK YOU JAY

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