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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 409,746 reviews

Customers were not compensated for their New American Funding reviews.

5.0 January 15, 2026

Review by Lisa R Duran for Anonymous Anonymous

Completed transaction on January 15, 2026

Dianne and all her colleagues helped Ruben and I through the loan process and made it extremely easy and were so helpful. I would use them again if ever needed. They are the best.

5.0 January 15, 2026

Review by Satisfaction Was Gua for Anonymous Anonymous

Completed transaction on January 15, 2026

Dianne was extremely helpful. A few years ago I talked with her and a Brackettville realtor about possibly buying a house. Dianne told me what to do and how to do it to get my credit scores where they needed to be. We followed her advice and got better scores. I made the mistake of going to Quicken Loans because of all the hype. I ended up having to offer and pay more than the seller accepted because Quicken told me I needed to spend more for them to loan me money!! Then Quicken made it impossible to work with them. I had to pay more because of the contract we had signed if I wanted the property. Quicken is the WORST lending company. I was lucky enough for Dianne and her team to be qualified to work with REAL people and not work off a script. Please don't waste your time and money going anywhere else. I will always recommend Guaranteed Rate as long as Dianne Steffey is on their team!! Thank you for letting us buy our dream home and I wish I would have gone to you in the first place I would have saved almost 10,000.00 dollars. Please dont make my mistake. Thanks again.

5.0 January 15, 2026

Review by Aaron Mcconico for Anonymous Anonymous

Completed transaction on January 15, 2026

My wife and I were really excited to finally get the chance to purchase our first house, however, we did not know that our process would go the way it did. It was such a stressful process. We had gone through three loan officers and all of them basically told us that it was nothing that they can do for us .Then our realtor connected us with Diane. In our minds we thought that it was a dead end because if the other three loan officers were not able to help us then nobody would be able to help us, however Diane Was confident the entire time which in turn made us confident. So through much Stress and anxiety worrying and frustration, Diane was able to close the loan for us against all odds. My wife and I are truly so happy that Diane was able to help our family get the house we loved. She is the best

5.0 January 15, 2026

Review by Alejandro for Anonymous Anonymous

Completed transaction on January 15, 2026

I have nothing but great things to say about Dianne and her team. We orginally thought the process was going to be simple but after realizing that our current lender was not being helpful at all we began to panic. A friend of mine recommneded Dianne and we reached out to her. In a couple of days she had saved our loan. She was very professional and both Dianne and her team always go above and beyond. The entire process was a lot smoother once Dianne was involved.Thank you Dianne and team for all the great work!

5.0 January 15, 2026

Review by Michael Gilbert for Anonymous Anonymous

Completed transaction on January 15, 2026

Diane is and was awesome, she made the whole home buying process less painful, i highly recommend her if your looking to buy a house, i closed on my new home in less than 40 days, i was expecting it to take alot longer but Diane was on top of everything and made the transition smooth and painless, if you have any questions please give diane a call , you will not be disappointed, i promise you ??????????????????????????????????????

5.0 January 15, 2026

Review by Bobby for Anonymous Anonymous

Completed transaction on January 15, 2026

Dianne was the best. I am a first time home buyer and she walked me through the entire process. Step by step. I was never lost or confused. She made sure I was comfortable with every thing we did. It really made going into our first home worth. Would highly recommend her to anybody in the market

5.0 January 15, 2026

Review by Zuser201407091458466 for Anonymous Anonymous

Completed transaction on January 15, 2026

This is our second time purchasing a home through Dianne. I highly recommend her services. This time around we tried and were turned down by 3 different lenders in our area. We reached out to Dianne and her awesome team got my family into our new home in only a month time. When no one else gave us a chance and thought our dream of homeownership was gone she got the job done. I cant rave enough about Dianne and her team they go above and beyond. I highly recommend.....dont waste your time using a different lender only go with Dianne. We cant thank you enough.

5.0 January 15, 2026

Review by Dantovar for Anonymous Anonymous

Completed transaction on January 15, 2026

Dianne and her team at Guaranteed Rate provided excellent service and a comprehensive process to help us secure our loan. As first-time home buyers, we could not be happier with their professionalism and willingness to help. They guided us through the entire process, and we never felt lost or as if our expectations were not being met. Finding a home is stressful enough these days, but my wife and I can honestly say Dianne and team went above and beyond to answer all our questions, concerns, and many times provided guidance. Here is what sets Dianne apart: no one can argue that applying for any loan can be very impersonal and may feel daunting at times, but Dianne was amazing about knowing when to put her arms around us and ensure us everything would to be fine. This is an attribute that can never be measured as it lifted much of our anxieties knowing she was on our side and doing everything possible to make our loan work. A couple of our adult children will be buying homes soon, and I will recommend no other lender. There’s no debate, Dianne and her team are the absolute best and it was a pleasure working with them.

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