New American Funding Reviews
Review by Francisco Servigna for Anonymous Anonymous
Completed transaction on January 15, 2026
We extend our sincerest gratitude to Dianne Ayala Steffey and the NAF Team for their exceptional assistance throughout the loan process for our new home. From the beginning, she demonstrated professionalism, expertise, and a genuine commitment to helping us achieve our dream of homeownership.Navigating the complexities of obtaining a mortgage can be daunting, but Dianne made the entire experience smooth and stress-free. She was always available to answer our questions, provide guidance, and ensure that we understood each step of the process. Her attention to detail and dedication to finding the best possible terms for our loan truly exceeded our expectations.Beyond her outstanding professional qualities, Dianne also showed care and empathy that made us feel like more than just clients. She took the time to understand our unique situation and worked tirelessly to tailor a loan package that met our needs perfectly.Thanks to Dianne’s expertise and support, we secured a loan to purchase our dream home. We are incredibly grateful for her hard work, dedication, and unwavering commitment to helping us achieve our homeownership goals.Dianne, thank you from the bottom of our hearts for everything you have done for us. You have truly made a difference in our lives, and we will always be grateful for your assistance.With warm regards,Servigna Fernandez’s family
Review by Bianca Rose-Ejiofor for Anonymous Anonymous
Completed transaction on January 15, 2026
We wish we could give Dianne and the New American Funding team more than 5 stars. They were hands down the best! We are first time homeowners and Dianne worked with us for about 6 months and held our hands the entire way through. Needless to say, she is like family to us now! Thank you all so much for your hardwork, dedication, promptness and patience!
Review by Vinayaka Amaresh for Anonymous Anonymous
Completed transaction on January 15, 2026
It was our first home buying. I had no idea on all the jargon and terms of mortgage. We saw a home and we really loved it. Reached out to Dianne. She worked her magic and offered various solutions. And I explained my situation and she chose the best that worked for me. I also did my due diligence and contacted other lenders and no one came close to what Dianne offered. We finally closed the loan and the experience was smooth. I will definitely going to reach her out again for refi once rates drop. She is also kind, compassionate and put herself in our shoes. ????
Review by Sam Strickland for Anonymous Anonymous
Completed transaction on January 15, 2026
Dianne and her team worked exceptionally well through a very difficult situation. A previous lender of mine had created a seemingly impossible problem, preventing me from buying a home, but Dianne figured it out!
Review by Bao Vu for Anonymous Anonymous
Completed transaction on January 15, 2026
Dianne Ayala has been an invaluable resource throughout our home-buying journey. Her expertise and guidance ensured that I secured the best mortgage terms possible. Dianne's dedication, professionalism, and in-depth knowledge make her the ideal choice for anyone in need of a loan officer. I'm extremely grateful for her assistance and highly recommend her services.
Review by Frank Hipchen for Anonymous Anonymous
Completed transaction on January 15, 2026
Dianne helped me understand the process every step of the way. As a first time home buyer I was very thankful she took the time to hold my hand and maintain interest in my questions!
Review by Zuser201603140846140 for Anonymous Anonymous
Completed transaction on January 15, 2026
Got referred to Dianne after primary lender spent a month jerking me around. Within 3 weeks I was funded and in a home. I had all the qualifications, just needed an experienced advocate and Dianne came through where it counted.
Review by Joshua Lix for Anonymous Anonymous
Completed transaction on January 15, 2026
Dianne Steffey is a miracle worker. She worked with me and hard for me. Dianne explained every step of the process to me. She also wouldn’t let me make a bad decision!