New American Funding Reviews

Crystal was immediately accessible and quick to respond throughout the process . As first time home buyers, she helped us feel confident in the choices we were making and we had complete trust in her.

Comunicación y explicaciones excelentes

Chris and her team are excellent. They guided me through the process and helped me to stay on course. I had a bit of a mess on my hands and my husband just passed away. He handled most of our fiancés. My deal had a lot of moving parts and tight on DTI. Chirs helped me to keep my head in the game and stay the course because the end results were a huge benefit for me financially. Chris sent reports, charts and emails showing me the how this was the right move. Communication is excellent and they always answered their phones! That is a big deal to me. How Chris and her team go this to the finish line amazes me! Thank you to you all!

He stays on top of everything and keeps the transaction smooth! Knows his stuff.

She was not one of my easier and more agreeable customers to guide through the home buying process, but thankfully she brought on Kyle Jones of New American Funding as her Loan Officer (chosen over many other Lender auditionees!)... Had it not been for Kyle's consistently quick responses, his clever & vastly experienced lending knowledge, and most importantly perhaps, his steady patience & willingness to persevere along side of me during our rather arduous 6 month journey together as Real Estate Pros, we wouldn't have ultimately closed on the client's fourth and final offer. I'd enthusiastically recommend Kyle Jones to everyone in need of brilliant lending services!

Melissa Black is an exceptional lender and a true local expert in the West Texas market. Her communication is outstanding, and she guides buyers through the mortgage and home-financing process with clarity and confidence. She’s responsive, knowledgeable, and incredibly reliable. A full 5-star professional in every category. Highly recommend her to anyone needing a trusted West Texas lender. I have truly enjoyed working with her!

Enjoyed working with Claudia, Communication was great and availabilty was as well. Highly recomended

Working with Dianne was one of the best decisions I made during my home-buying process. From start to finish, she was professional, incredibly knowledgeable, and genuinely committed to helping me succeed. She took the time to explain every step clearly, answered all my questions with patience, and made what could have been a stressful process feel smooth and manageable. What stood out most was her responsiveness — whether it was early morning or late evening, Dianne always made sure I had the information I needed. She went above and beyond to secure the best possible loan terms and made sure I understood all my options. I felt supported the entire time and truly trusted her guidance. If you’re looking for a loan officer who cares about her clients, communicates clearly, and delivers exceptional service, I can’t recommend Dianne enough. She turned a complicated process into a positive experience, and I’m grateful for everything she did to help me get into my new home. Thank you, Dianne — you’re outstanding at what you do!