New American Funding Reviews

We have used NAF two times once in 2019 when we purchased our new home and again in May 2025 when we took a second mortgage to complete some upgrades. We were able to complete everything right from the comfort of our home office! Blake Johnson is our loan advisor officer and he was very professional, knowledgeable and courteous. Blake was so patient with us ole senior citizens walking us through step by step over the phone! It certainly helped that he had a great sense of humor! I highly recommend NAF for your home financing needs.

I had an outstanding experience working with Drew DiMassa throughout my entire home-buying process. From day one, he went above and beyond in every aspect—far exceeding even what my realtor was able to support me with. He was consistently patient, proactive, and incredibly knowledgeable. Any time an unexpected issue came up (and there were quite a few), he was the first one to jump in, explain what was happening, and guide me through the next steps. He never left me guessing. He followed up constantly, kept me updated, and made sure the process kept moving forward, even when other parties stalled. What truly stood out was his commitment. He treated my loan as a priority, not just another file. He answered every question clearly, broke everything down so I understood it, and made me feel genuinely supported the entire time. I could tell he cared about getting me to the finish line smoothly and on time. Because of his dedication, professionalism, and hard work, I was able to navigate this stressful process with confidence. I am extremely grateful for everything he did, and I highly recommend him to anyone looking for a loan officer who truly goes the extra mile. Thank you for making this experience better than I ever expected!

Sharif Ahmed is a highly professional, experienced, and knowledgeable loan officer. We are truly grateful for his guidance throughout our home-buying journey. As first-time homebuyers, the process felt stressful at times, but Sharif patiently answered all our questions, explained every step clearly, and made us feel at ease. He is humble, kind, and genuinely cares about his clients. Trust the process and be patient—he will guide you through it. Thank you, Sharif Ahmed. We highly recommend him to our friends, family, and community.

Working with Sam Cronin at North American Funding was an absolute pleasure from start to finish. Sam made the entire mortgage process smooth, transparent, and stress-free. He took the time to clearly explain every step, answer all my questions, and made sure I was comfortable with every decision along the way. His team was just as impressive — professional, responsive, and on top of every detail. They kept me updated throughout the process and ensured that everything stayed on track for a timely closing. If you’re looking for a mortgage professional who truly cares about his clients and delivers exceptional service, I highly recommend Sam Cronin and his team at North American Funding. They go above and beyond!

Robert Stanfill is extremely knowledgeable and a very talented loan officer. I love his communication style with my clients and myself, he’s easy to get a hold of and responds in a timely manner. He’s done multiple loans for my family and clients, if you like to close on time id highly recommend using Robert!

Tabitha Marchello is absolutely amazing! From the very beginning, her communication was clear, consistent, and reassuring. She made a process we thought was impossible feel achievable and guided us through every step with patience and honesty. Tabitha was always responsive, proactive, and truly invested in helping our family succeed. Her team was just as incredible—organized, professional, and seamless to work with. We always felt informed, supported, and confident throughout the entire process. Because of Tabitha and her team, we are now homeowners. We are beyond grateful and would recommend Tabitha Marchello to anyone looking for a loan consultant who genuinely cares and goes above and beyond.

My loan situation was complicated, and for years my small-business income made the homebuying process difficult. That changed when I met Chad. He was incredibly patient and professional, taking the time to walk me through every option available and exactly what documentation I needed. Even though my case required extra steps, it never felt discouraging because Chad guided me through each part with clarity and confidence. He was always available when I needed further explanations about the process, and he stayed on top of every detail from beginning to end. His thoroughness made the entire experience smooth and far less overwhelming. Thanks to his expertise with complex files, I was finally able to secure my approval letter and purchase my home. I am deeply grateful for Chad’s dedication, professionalism, and commitment to helping clients like me achieve homeownership.

I recently purchased my first home and the team at NAF was exceptional Especially Fenix Ballum. If your looking for a mortgage company and professionals who will dedicate their time to make your dreams come true and help you throughout the process from start to finish look no further thank you New American Funding!!!!