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Beware of fraudulent calls claiming your home is scheduled for an auction or foreclosure sale from unauthorized phone numbers or emails.

Official NAF Servicing emails only come from @naf.com or @nafinc.com domains. New American Funding representatives will never instruct you to make payments to unverified third parties, transfer funds outside your official account portal, or use unauthorized callback numbers. Report suspicious emails or calls to Customer Care at 800-893-5304 or CustomerCare@naf.com.  Click to learn more about protecting yourself from mortgage fraud

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Homeowner's Assistance Fund

The Homeowners Assistance Fund (HAF) is a program administered by the U.S. Department of Treasury. The purpose of these funds is to assist borrowers affected by the COVID-19 Pandemic and are struggling to keep up with their mortgage payments.

It is important to note that each state has its own rules, regulations, and requirements for its specific program.

FAQ

You will need to contact your state agency to find out if funds will need to be repaid.

Each state has its own program administrator and decides who gets approved and denied.

Yes, most states will require you to provide valid identification and financial information.

Absolutely - there are still workout options available. Please contact us at 800-893-5304 Ext. 9208.

These funds are allocated based on delinquency status and will fully reinstate the loan. However, all state agencies and investors have their own guidelines on how funds can be used.

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