Florica Shepherd Photo

Florica Shepherd Branch Manager

  • NMLS # 138700
  • 391 Reviews
MPA 5-Star Retail Lender

About Florica Shepherd

Florica Shepherd is an advocate for excellent service.  She is the Branch Manager for Raleigh-Durham NC. She has extensive experience in Conventional, VA/FHA and Jumbo loan programs.  Throughout her involvement in the industry she has successfully put over 29,400 families into homes and her business comes from past clients, she is passionate about finding solutions when things may get tough. Florica's reputable and experienced team consists of a full time loan concierge and processor to ensure her clients are always informed of the process.  " Our office is the only mortgage company in our market that provides true concierge service.  Things like helping customers with travel plans and utility services and helping their spouses find jobs.  Buying a home can be stressful, but we want to make it as easy as possible for our customers."   

 As the Branch Manager of New American Funding, Florica Shepherd consistently delivers unparalleled service, aggressive pricing and the fastest turn times in the industry. Whether you're looking to purchase or refinance a home, you can trust Florica to put your mind at ease, while working for you.

#1 in Customer Satisfaction among
Mortgage Servicers!


For J.D. Power 2022 award information, visit jdpower.com/awards.

New American Funding JD Power Award for Mortgage Servicing

Company Culture

NAF360 is our commitment to 360 degrees of trust and respect.

NAF360 is our strength of character. It starts with each of us and flows from one person to another. It’s the trust we build with our clients, an understanding we’re here to help. It’s our ongoing contributions to the local community, the assurance we extend a helping hand. NAF360 is felt in our offices, transmitted in every call, evident in every referral, and shines brightly in countless glowing reviews.


It's a seller's market, and cash buyers have the advantage, but you can still compete and win. To stay competitive as a homebuyer you need to become a CASH BUYER! That’s where Buyer Accepted, exclusively offered by New American Funding, can help.

You're In Good Hands!

4.98/5 Based on 391 reviews


Transaction Completed:

"Florica is downright amazing. She made everything simple and easy from the beginning. I highly recommend her to anyone looking to buy a home. Especially if you’re a veteran. New American Funding as a whole made the experience easy and took a lot of stress off of me. Thank you for all that you did!"

Broadway, NC


Transaction Completed:

"Great communication made for a very easy and straightforward process. Highly recommended."

Creedmoor, NC

Andrew Willis

Transaction Completed:

"This wasn’t my first time buying a home, but it has been many years since the last time, and obviously a much different market. Florica helped me navigate the process with ease, stayed in consistent contact with me, and was super responsive to the questions I had along the way. She knew what my goals were and did her best to help me meet them..and we were successful! I highly recommend her!"



Transaction Completed:

"Florica stayed in consistent contact with me throughout the process and was very responsive to my questions. She worked with me to help me reach my goals which I’m super appreciative of! Great experience!"

Raleigh, NC


New American Funding


4815 Emperor Boulevard, Suite 100
Durham, NC 27703

Direct: 919-659-0262

Mobile: 919-282-7075

Email: Florica.Shepherd@nafinc.com

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