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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 402,518 reviews

Customers were not compensated for their New American Funding reviews.

5.0 January 31, 2026

Review by Merso Jusic for New Scalera

Completed transaction on January 31, 2026

Amber is SUPER easy to work with! She listens to understand and provides options. I will definitely use her for any future lending needs! Highly recommended! She did amazing job! This is not your average big bank lender. She brings knowledge, value, and makes it a smooth process.

5.0 January 31, 2026

Review by Ray Elliott for New Scalera

Completed transaction on January 31, 2026

Professional staff, my process was process in a timely manner, ms Sullivan is knowledgeable about her work. Hats off to this company for coming thru for me.

5.0 January 31, 2026

Review by Teresa Davis for New Scalera

Completed transaction on January 31, 2026

Rachel is a great person to have in your corner, when you have to go through borrowing for your house

5.0 January 31, 2026

Review by Raileen Del Rosario for New Scalera

Completed transaction on January 31, 2026

I recently had the pleasure of working with Austin Trefry to secure financing for my first home purchase, and I can't say enough good things about him. From start to finish, he was professional, knowledgeable, and incredibly helpful throughout the entire process. As a first-time homebuyer, I had a lot of questions about the lending process, but Austin was always patient and understanding, taking the time to explain everything in detail and make sure I felt comfortable with each step. He was incredibly responsive, promptly returning my calls and emails and keeping me informed every step of the way. Austin went above and beyond to find the best loan options for me, taking the time to understand my financial situation and my goals for homeownership. He worked tirelessly to find the best rates and terms, and he was always available to answer any questions I had, no matter how small. Thanks to Austin's expertise and hard work, I was able to secure financing for my dream home, and the process couldn't have been smoother. He was incredibly organized and detail-oriented, ensuring that everything was in order for closing and that there were no last-minute surprises. Overall, I can't recommend Austin highly enough. He is an absolute pleasure to work with, and I am so grateful for everything he did to help me achieve my dream of homeownership.

5.0 January 31, 2026

Review by Yolonda Eagle for New Scalera

Completed transaction on January 31, 2026

New American Funding is who you need to deal with for a Mortgage loan. My loan officer, Mr. River Robertson helped me from start to finish. He was so kind and patient. I highly recommend this company to anyone looking to buy a home.

5.0 January 31, 2026

Review by Chris Kernick for New Scalera

Completed transaction on January 31, 2026

Alex Szep of NAF is a true professional. He and his staff walked us through each and every step of the process and made a very complicated situation feel easy. Please call Alex!!!

5.0 January 31, 2026

Review by Allison Bourdlaies for New Scalera

Completed transaction on January 31, 2026

Patricia Chaffin, our Senior Loan Officer at New American Funding, made the homebuying experience as smooth as could be. She was 100% organized, knowledgeable (she has I think 20+ years experience), calm, helpful, efficient and really enjoys helping people. My husband and I are very grateful that we had the good fortune of working with Patricia. She kept us updated at all times and reminded us of deadlines. Please call and ask for Patricia so you end up in the hands of an expert Loan Officer who cares about her clients and knows what she is doing. It makes a BIG difference. Do NOT use a bank. Thank you, Patricia! You helped us make our dreams become our reality.

5.0 January 31, 2026

Review by Alana Guilbeau for New Scalera

Completed transaction on January 31, 2026

Jessika was amazing!! Super helpful, so friendly and kind, and very accessible for all of our questions. She made the process so easy and smooth, which is hardly ever the case with mortgages. We will absolutely use her again and will recommend her to everyone.

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