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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 402,128 reviews

Customers were not compensated for their New American Funding reviews.

5.0 January 31, 2026

Review by keshia brown for New Scalera

Completed transaction on January 31, 2026

Jay at New American Funding was so helpful and knowledgeable and available throughout my entire time processing my mortgage loan . His customer service is top tier . I’m truly grateful for his time and experience. Also the fast processing time that New American offers.

5.0 January 31, 2026

Review by Jake Pawol for New Scalera

Completed transaction on January 31, 2026

Amber Lampe is the best. She stays on top of the market and makes the loan borrowing process as smooth as can be. Highly recommend!

5.0 January 31, 2026

Review by Bonnie Clark for New Scalera

Completed transaction on January 31, 2026

My refinance was a difficult and stressful process but Sam Key and others on the NAF team were wonderful to work with. They quickly answered all of my many emails and literally walked me through every step of the process. I would recommend this team to anyone needing to refinance a mortgage, especially for a mobile home.

5.0 January 31, 2026

Review by Marisol Moreno for New Scalera

Completed transaction on January 31, 2026

They are very professionals and help you a lot to make your dreams come true.

5.0 January 31, 2026

Review by Byron Miller for New Scalera

Completed transaction on January 31, 2026

I had the opportunity to speak to several different loan officers with other companies, but was most impressed with the openness and honesty of Travis Erickson who led me through the entire process, answering any and all questions promptly without hesitation. He made the experience effortless and completely stress free. I will definitely contact Travis and New American Funding the next time I want to revisit a possible refinancing.

5.0 January 31, 2026

Review by DandyLion for New Scalera

Completed transaction on January 31, 2026

I was able buy my first house through New American funding. I was new to all these things but it was made clear to me what I needed to do and what information to give. I also did a refinance through New American Funding as well. The process also went smoothly. Would recommend.

5.0 January 31, 2026

Review by Kelly Chaffer for New Scalera

Completed transaction on January 31, 2026

We refinanced our home with NAF. The process was fast and they met with us locally to finish all the final documents. Cliff was very helpful and available any time of day to answer questions. Great Experience!

5.0 January 31, 2026

Review by Seng Sidavong for New Scalera

Completed transaction on January 31, 2026

My loan officer Justin Cheathem provided the best and superb customer service I have ever been given in my 3rd home purchase! His wealth of knowledge and drive to exceed expectations were just some of the many qualities that attributed to my loan successfully closing well ahead of scheduled date. Justin has the can-do attitude and has truly been the best customer service experience I have had in a long long time. Highly recommend!

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