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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 401,823 reviews

Customers were not compensated for their New American Funding reviews.

5.0 January 31, 2026

Review by Sabrina Wright for New Scalera

Completed transaction on January 31, 2026

Kim and Chris were amazing. I very much appreciate all the effort put into keeping my husband and I informed, up to date, and comforted through the process of buying our home!

5.0 January 31, 2026

Review by Ann Boughey for New Scalera

Completed transaction on January 31, 2026

I was able to refinance my house from beginning to end in 23 days. Everything except the final signing was done by phone or electronically. The personnel at New American Funding who I communicated with were helpful and professional. I would recommend this company to anyone who needs a mortgage or refinancing.

5.0 January 31, 2026

Review by joshua lartigue for New Scalera

Completed transaction on January 31, 2026

I don't really want to go into a long winded review but working with Steve and Chris was great. I was told one thing on day 1 and at the end of my journey everything worked out like they said it would. Every email/Text message I sent was responded to quickly with non evasive answers. I'm currently sending my coworkers their way. Thanks Steve/Chris, I appreciate you!! ??

5.0 January 31, 2026

Review by Momi Smiles for New Scalera

Completed transaction on January 31, 2026

Excellent service from the loan officer and especially the processor Diana Do. She worked tirelessly to get all the necessary documents to keep moving loan to close. Those documents were not an easy task. Thank you Diana, Benjamin Crouse, and NAF!

5.0 January 31, 2026

Review by Gerard Johnson for New Scalera

Completed transaction on January 31, 2026

Loan Officer Melyssa Caban made the house buying experience very smooth . Melyssa was very informative, professional, understanding, genuine and compassionate. I highly recommend using Melyssa and New American Funding.

5.0 January 31, 2026

Review by Jose Lagos for New Scalera

Completed transaction on January 31, 2026

As a first time home buyer it can be very intimidating ,Doing the research about the process can cause so much stress. Thank to Mallory we threw that feeling out the door and she was great, at first I was not sure as she kept checking on us on how the home shopping was going, Could not understand why she called every week. Well we began to find thing we liked, so we began to ask for the pre approval letter she was so very fast at getting out pre approval letter, once we found the perfect place we got a little down as we did not think we could afford it as down payment and closing cost sounded very high, She thought us that it could be done and showed us how we can make this happen. We knew she was on our side and she was very attentive and very detail as she explain the underwriter part was coming and we wanted to be a step a head. She let us know all document needed and help us to make sure we had everything and if we missed something she showed us other options to present to make this transaction move forward. Mallory held our hand every step of the way from open to closing and made this happen. It still feel like a dream we thought we could not do it she made it happen. My wife and I could not be happier and feel so blessed. I am not one to do one of these, But the work dedication they put into it was amazing I have to let everyone know. I would give more stars if I could and would highly recomned this company, if you get Mallory as you loan office you blessed because she will do everything to close that deal. Thank you so much again Mallory you Rock!!!!!!

5.0 January 31, 2026

Review by Mama Moten for New Scalera

Completed transaction on January 31, 2026

NAF was key to making our dream of homeownership a reality. Will Cova was amazing, and genuinely worked hard for me. The process was super fast and not complicated! I am forever grateful!

5.0 January 31, 2026

Review by JD Grantham for New Scalera

Completed transaction on January 31, 2026

Company did great right off the bat. Tammie kept on contact with me the entire time, answered questions and did a lot of work behind the scenes to keep my realtor in check. I would recommend New American to everyone!

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