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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 408,604 reviews

Customers were not compensated for their New American Funding reviews.

5.0 March 11, 2026

Review by Linda Tieber for Gary Lentz

Completed transaction on March 11, 2026

First of all, Gary did a phenomenal job in our loan process. My mom and I felt really comfortable working with him right off, he had our utmost trust and handled a number of our loans. He went the extra yard, even coming multiple times to my mom's home and bank to help us gather documents and explain things clearly as we went along. He is rapid response to any queries or concerns and most importantly, very knowledgeable and attentive to the current mortgage environment, getting my mom just the right loan at the right time which ended up saving a big chunk of money ($450 month!). He was a dream to work with and would be the first guy to call if you're starting out in the loan process. Thank you so much, Gary!

5.0 March 11, 2026

Review by Armando Rodenas for Sharlene Ruiz

Completed transaction on March 11, 2026

The entire team was great. Sharlene is a wonderful leader and super honest person to do business with. She never over promised anything and she always kept us in reality. She is very knowledgeable in her field and very professional. Her experience shone through the whole time. She knew exactly what would work best for our particular situation and she even pressed the realtor team to double make sure that things were going as they should. I couldnt say enough great things about her and the team in this review that would do any justice. She went above and beyond in helping us throughout the tedious loan process and I could say the same for the entire team. Everyone we delt with reminded me of someone helping out a family member. I never felt as if it was a only a transaction. As a first time home buyer we really needed someone to hold our hand throughout this process and we wouldn't have had it any other way besides sharlene and her team. We don't see ourselves buying another home anytime soon but we would definitely use her and the NAF team again or recommend them to others. Thank you all for your hard and dedicated work! Cheers.

5.0 March 11, 2026

Review by Lisa Rinato for Jeff Valley

Completed transaction on March 11, 2026

Jeff and Crystal were great. Sometimes it was hard to get an answer from Crystal but I'm not sure if it was because she didn't have the information. Crystal was always very pleasant even when we were a bit overwhelmed with the process. Jeff was fabulous and always answered our questions promptly. If he didn't have an answer, he quickly inquired and responded to us timely.

5.0 March 11, 2026

Review by Randy L Veal for Rochelle Crowder

Completed transaction on March 11, 2026

Timely and professional experience,Thanks

5.0 March 11, 2026

Review by JENNIFER MAMIAN for Heather Petrillo

Completed transaction on March 11, 2026

As a realtor, working with Heather Petrillo has been an absolute pleasure. She is one of those lenders you can truly count on throughout the entire transaction. Her communication is fantastic—she keeps everyone informed, responds quickly, and is always available when questions come up. That level of reliability makes a huge difference in keeping deals moving smoothly. Heather is incredibly patient with clients and takes the time to walk them through every step of the lending process. Buying a home can be overwhelming, but she has a way of making clients feel comfortable, supported, and confident in their decisions. No matter how many questions they have, she handles everything with professionalism and care. What really stands out about Heather is her ability to work through challenges and find solutions. There have been times where it truly felt like she worked magic behind the scenes to make things happen and keep a deal together. Her dedication, problem-solving skills, and persistence make her an invaluable part of any real estate transaction. Beyond her expertise, Heather genuinely cares about the clients she serves. She goes above and beyond to make sure they have the best possible experience, and it shows in the trust and appreciation they have for her. As a realtor, having a lender like Heather Petrillo on your team makes all the difference. I’m always confident referring my clients to her because I know they’ll be in great hands.

5.0 March 11, 2026

Review by Jiahui Wang for Zack Cervantes

Completed transaction on March 11, 2026

Quick, responsible, and a very smooth process. Thanks

5.0 March 11, 2026

Review by Robert T Ravis for Robert Painter

Completed transaction on March 11, 2026

Graet job!

5.0 March 11, 2026

Review by Jennifer Warn for Ryan Stewart

Completed transaction on March 11, 2026

Ryan and I do so many deals together, it almost feels foreign when he's not on the lending side. His professionalism, character and work ethic are uncomparable and he is true joy to work with! Highly recommend

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