New American Funding Reviews
Review by Jaimee Cheney for New Adams
Completed transaction on February 7, 2024
Buying a home with Caliber was the worst experience I have ever had in my life. Not only did whatever was said to us not come true, but the communication level and severely lacking. They asked for redundant documents several times and made closing more difficult then it should have been. Not on top of anything and every time we were told we were approved and good to go, something else was required that was already given to them. I hope to be refinancing with another company as soon as possible and will never recommend Caliber home loans. Every time we had to hear from Caliber the stress level went up to a whole new high. They also got our closing cost wrong and made us go out of our way to obtain a money order for $7.30. We are a struggling family of 4 with a newborn and had to live out of hotels and air bnb’s for over a month. Richard always started the phone call with “I’m on your side” but I failed to see it every time. Very disappointed.
Review by Kathya Melendez for New Baker
Completed transaction on August 24, 2023
When I would call to ask him a question regarding the loan he wasn't really helpful or friendly.
Review by Jasmyne Huggins for Brenda Robinson
Completed transaction on September 17, 2026
If Brenda was more knowledgeable about the process we could've avoided many errors and delays
Review by Hannah Jennings Pols Keisling for Blake Freeman
Completed transaction on September 16, 2026
Communication, better organization, team work, less suprises.
Review by William Griffith for Austin Davis
Completed transaction on September 15, 2026
The worst lending experience I have ever been through . Poor to no communication, dishonest statements, and horrible organization abilities. I qualify for downpayment assistance and was told by lender through email "I talked with my supervisor and (they) said we'll take care of you." Coming to find out what he did was take out a second mortgage that I have to payback with interest . I was informed about this so late in the closing procesa, and after so many failed steps from this person, that it was either accept or walk away. The loan officer is so dishonest that I am looking into filing a report based off the lack of truth in the lending process
Review by Jessica Phillips for Zachary Adams
Completed transaction on September 14, 2026
He lied about almost everything and strung me along until I signed the dotted line and ghosted me
Review by Lisa A DeVries for Transitional LO
Completed transaction on September 4, 2026
My closing was scheduleed for September, sale was in June. Jenn said she would surveille my credit and let me know if it changed and watch the market every day. She never communicated anything about my credit and at the last minute locked into a r*** over 7. She said we would discuss if points were worth the purchase. It was never discussed. I was told I was buying points for 5K.
Review by Kelly Nelson for Chase DuPree
Completed transaction on September 1, 2026
Better communication. Faster processing.
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